Communicating for Results in Government: A Strategic Approach for Public Managersby James L. Garnett
Drawing on research and practical experience, James L. Garnett offers public managers a new, more systematic and strategic approach to communicating with superiors, colleagues, and citizens; presents guidelines for effective communication; and furnishes practical tools for using this new approach.
"This is one of those rare books where the rave reviews do the work justice. Although the work deals specifically with communication in government, any reader wishing to communicate better will appreciate this book. Communicating for Results in Government should be required reading for anyone entering into any position in government."
"This thorough and well researched book articulates and reinforces many of the ideas with which public administration as a field is concerned as we enter the 1990s.... It is a much needed addition to the professional literature as a guide for practitioners and a text for students."
Meet the Author
JAMES L. GARNETT is associate professor of public administration and policy at Rutgers University, Camden, and has consulted on communication issues for federal, state, and local government and for business and nonprofit organizations.
and post it to your social network
Most Helpful Customer Reviews
See all customer reviews >