Communicating: A Social and Career Focus [With Access Code Card] / Edition 10

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A mainstay among introductory communication courses, Communicating: A Social and Career Focus presents comprehensive coverage of basic communication theory, interpersonal and group communication, and public speaking skills in a concise and student-friendly format. Communicating continues to integrate culture and diversity, and places special emphasis on active learning, providing ample practice and application with “Learn by Doing” end-of-chapter exercises along with a variety of individual and group activities, class discussions, and student self-assessments.
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Product Details

  • ISBN-13: 9780205587452
  • Publisher: Allyn & Bacon, Inc.
  • Publication date: 4/20/2007
  • Series: MyCommunicationLab Series
  • Edition description: Older Edition
  • Edition number: 10
  • Pages: 480
  • Product dimensions: 8.00 (w) x 9.90 (h) x 0.80 (d)

Table of Contents

I. Foundations of Communication

1. The Human Communication Process

Communication Defined

The Components of Human Communication

Communication as a System

Models of Human Communication

The Media as Communicator

Communication and Culture

First Amendment Speech


2. Foundations of Verbal Language

Origins of Human Language

The Languages We Use

Using Verbal Language

3. Nonverbal Communication

Sources of Nonverbal Signs

Emotional Influences on Nonverbal Communication

Verbal and Nonverbal Relationships

Categories of Nonverbal Communication

Using Nonverbal Communication

4. Listening

The Importance of Listening

The Listening Process

Purposes of Listening

Listening Apprehension

Improving Your Listening

II. Intrapersonal Communication

5. Intrapersonal Communication


Cognitive Processing

The Self

Understanding Yourself

Need Drives Affecting Communication

Anxiety: Communication Apprehension

III. Interpersonal Communication

6. The Concepts of Interpersonal Communication

Basic Concepts of Interpersonal Communication


The Self and Others

Seeking Approval

Gaining Compliance



Male/Masculine-Female/Feminine Communication Sexual Harassment and Bullying Relationships and Their Development Electronic and Computer-Mediated Interpersonal Communication

7. Interpersonal Skills

Participating in Conversations

Giving Directions


Dealing with Interpersonal Conflict


Communication Approaches to Managing Conflict Handling Criticism

8. The Interview

Interviewing Roles

Interview Format

Types of Interviews

9. The Concepts of Groups

Groups Defined

Group Versus Individual Actions

Types of Groups

Group Operations

Making Group Decisions

Mediated Meetings

10. Participating in Groups

Cultural Differences in Groups

The Group Participant

The Group Leader and Group Leadership

IV. Communicating in Public

11. Public Speaking: Planning and Presenting the Message

The Listenable Speech

Preparing a Speech: An Overview

Parameters of Public Speaking

The Ethics of Public Speaking

Prior to the Speech Analysis

Process of the Speech Analysis

Postspeech Analysis

Presenting the Message

Modes of Presentation

Oral and Physical Presentation

Public Speaking Anxiety

Rehearsing the Speech

Dealing with Difficulties During a Speech

12. Public Speaking: Developing the Speech

Sources of Information

Computer-Based Retrieval Systems

Analyzing Sources

Recording Your Research

Supporting Material

Vehicles For Presenting Supporting Material

13. Public Speaking: Structuring the Message

The Basic Elements of a Speech

The Introduction

The Central Idea

The Body

The Conclusion

Methods for Formatting a Speech

14. Informative Public Speaking

Role of Informative Speaking

Concept of Informative Speaking

Characteristics of Informative Speaking

Classifications of Informative Speaking

Developing the Informative Speech

The Informative Process in Action

15. Persuasive Public Speaking

Persuasive Speaking

Process of Persuasion

Persuasive Strategies

Role of Influence in Persuasion

Components of Persuasive Message

The Structure of the Persuasive Message

The Persuasive Process in Action

Appendix : The Résumé

Basic Rules for APA Style

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