Communicating with Asia : Understanding People and Customs

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Product Details

  • ISBN-13: 9781863739481
  • Publisher: Allen & Unwin Pty., Limited
  • Publication date: 1/1/1996
  • Format: Mass Market Paperback
  • Pages: 185
  • Product dimensions: 5.51 (w) x 8.46 (h) x 0.55 (d)

Table of Contents

List of tables and figures
1 The intercultural communication imperative 1
What is 'Asia'? 1
Asia and Australia 3
Australia's multicultural society and workplace 8
Culture worlds and the clash or convergence of civilisations 11
Language and intercultural communication 15
Cultural generalisations and stereotypes 16
Theory and practice 18
Overview of the book 19
2 Understanding intercultural communication 21
Communication and intercultural communication 21
Cross-cultural or intercultural? 23
'Other cultures' or contrasting cultures? 24
Intercultural communication competence 26
Culture shock 28
Cultural difference and its consequences 30
Differences in values, attitudes and beliefs 32
Differences in ways of thinking, reasoning, laws and rules 41
Differences in religious beliefs 44
Differences in language 49
Cultural sensitivity and intercultural communication 52
3 Customs 55
The anthropology of manners 55
Limitations of the customs and manners approach 58
Applications and extensions of the customs and manners approach 59
Body language 62
Introductions and greetings 65
Face and apology 67
Negotiating 70
Entertaining, eating and drinking etiquette 72
Gift giving and receiving 73
Humour 77
Women, men and relationships 78
Expectations and transgressions 82
4 Identities 84
The anthropology of identity 85
Australian identity 88
Japanese identity 101
Identities in Chinese Asia 110
Religion and identity in Buddhist and Islamic Asia 115
Identity and popular culture 123
5 Achieving cultural literacy 129
Asia-Australia cultural literacy 130
Negotiating culture 133
Language and cultural literacy 136
Reading for Asia-Australia cultural literacy 138
Shortcourses and cultural briefings 149
Other pathways to cultural literacy 155
References 163
Index 179
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