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This required Learner Guide contains 10 workshops highlighting key workplace communication topics, special features, appropriate literature selections, Internet connections and project-based exercises. Reading for Information focuses on strategies for reading and gathering and prioritizing information. Effective reading and information management skills are essential for following instructions, solving problems, and understanding documents in the workplace. Workshops include how to identify information needs, use reading strategies, and manage electronic and technical information. Multimedia components enhance the impact of the workshops so users can complete a variety of exercises on the computer, watch video footage of people effectively communicating on the job, and use the Internet to conduct further research.
1. Reading on the Job 2. Reading that Works 3. Read What You Need 4. Managing Information 5. Sources of Information 6. Organizing Information 7. Electronic Information 8. Reading Business Forms 9. Reading Tables, Graphs, and Charts 10. Ethics and Information Field Study Project