Communication 2000: Interpersonal Communication / Edition 2

Communication 2000: Interpersonal Communication / Edition 2

by Agency for Instructional Technology, For Instructional Technology Agency
     
 


Learner guide contains 10 workshops highlighting key workplace communication topics, special features, appropriate literature selections, Internet connections and project-based exercises. Interpersonal Communication centers on the importance of building effective relationships in the workplace. Workshops include how to understand workplace relationships, follow… See more details below

Overview


Learner guide contains 10 workshops highlighting key workplace communication topics, special features, appropriate literature selections, Internet connections and project-based exercises. Interpersonal Communication centers on the importance of building effective relationships in the workplace. Workshops include how to understand workplace relationships, follow and give instructions, give input to others, use listening and nonverbal communication, deal with barriers, negotiate with others, understand the "grapevine," and create effective electronic messages. Multimedia components enhance the impact of the workshops so users can complete a variety of exercises on the computer, watch video footage of people effectively communicating on the job, and use the Internet to conduct further research.

Product Details

ISBN-13:
9780538433037
Publisher:
Cengage Learning
Publication date:
11/13/2001
Edition description:
REV
Pages:
96
Product dimensions:
8.04(w) x 9.94(h) x 0.20(d)

Table of Contents


1. Workplace Interaction 2. Getting and Giving Instructions 3. Getting Input 4. Barriers to Communication 5. The Language Trap 6. Stating Your Case 7. Negotiating in the Workplace 8. Informal Communication 9. Surviving Interaction 10. Electronic Interaction Field Study Project

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