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From The CriticsReviewer: Amy Hess-Fischl, MS, RD, LDN, BC-ADM, CDE (University of Chicago Medical Center)
Description: This is the fifth edition of a thorough resource for dietetics professionals who want to become more proficient in their communication and education skills. It includes basic information on theories of learning, but also delves into interviewing and counseling styles. This edition marks the 22nd anniversary of the book and updates the 2003 publication.
Purpose: It is intended to help dietetics professionals improve their communication skills with patients, clients, employees, and others, thus improving their professional practice. The book is a needed resource for all healthcare professionals.
Audience: Although primarily geared to dietetics students, the book can also be used by nursing students and other healthcare professionals who are interested in honing their communication and education skills.
Features: This is a good review of all aspects of communication and education skills, from basic information about communication and interviewing to counseling techniques for behavior and cognitive change. Of particular interest are the chapters focusing on group teaching, creating effective oral presentations, and creating and using education materials. These are important subjects for both students and practicing healthcare professionals. The book is well designed and it uses a good mix of text, tables, and visuals. Each chapter includes an extensive list of website resources for each topic.
Assessment: The fifth edition is a welcome resource for healthcare professionals who want to improve their communication and education skills.