Communication for Nurses: Talking with Patients / Edition 1

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"Communication for Nurses offers direct, effective techniques that are delivered in a concise, user-friendly format that enables readers to develop a professional communication style." Exercises at the end of each chapter provide the opportunity to review, practice, and refine communication skills. The techniques and situations included enable nursing students and practicing nurses to develop their abilities, prepare for a variety of patients and situations, and tailor their personal style to effectively communicate with individual patients.
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Editorial Reviews

From The Critics
Reviewer:Margaret Anna Holder, BSN, MSN, PhD(Navy Medical Support Command)
Description:This book offers concise and direct techniques aimed at improving not only nurse-patient communication but the reader's ability to effectively communicate with a broad spectrum of individuals including peers and supervisors.
Purpose:The purpose is to assist the reader in improving communication skills at a variety of levels. The book offers helpful hints and techniques to improve communication skills for all levels of professional communication, even for experienced practitioners.
Audience:While targeted as an entry-level text to teach patient communication skills, the book is a useful tool for any healthcare provider. It includes particularly pertinent chapters dealing with cultural diversity and patient rights. The case study and exercise format is particularly useful for nursing educators in a classroom or healthcare facility setting.
Features:An easy to follow review of nursing, communication, and developmental theories is provided in the first chapters. These chapters set the stage for exploring a vast array of issues including cultural diversity and patient rights. Issues dealing with specific groups including communication with different age groups and patients in crisis are examined in the case study format. Useful exercises at the end of each chapter reinforce salient points.
Assessment:This short book is one of the most useful communication books currently in print. It is packed with simple to follow, but often forgotten, information for anyone seeking to improve professional communication skills in ahealthcare setting. This book is a pleasant surprise and is a must for all who seek to or need to become better communicators and healthcare providers.

3 Stars from Doody
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Product Details

  • ISBN-13: 9780763735968
  • Publisher: Jones & Barlett Learning
  • Publication date: 1/28/2005
  • Edition description: Older Edition
  • Edition number: 1
  • Pages: 143
  • Product dimensions: 5.90 (w) x 8.90 (h) x 0.40 (d)

Table of Contents

About the Author
Sect. 1 Setting the Stage for Effective Communication 1
Ch. 1 The First Encounter 3
Ch. 2 The Nurse as a Person 9
Ch. 3 Patients as People: Standards to Guide Communication 21
Ch. 4 Cultural Diversity: Translating Awareness into Competence 31
Sect. 2 The Nurse-Patient Relationship 37
Ch. 5 Establishing a Therapeutic Relationship 39
Ch. 6 Interviewing Skills: A Clinical Art and Science 51
Ch. 7 Reading Nonverbal Cues and Body Language 65
Ch. 8 Humor 71
Sect. 3 Communicating with Specific Patient Groups 75
Ch. 9 Anger, Anxiety, and Difficult Communication Styles 77
Ch. 10 Life-Threatening Illness and Death 89
Ch. 11 Patients with Pain 95
Ch. 12 Physical Impairments to Communication 101
Ch. 13 Different Age Groups 107
Sect. 4 Communicating with Other Health Care Providers 113
Ch. 14 Communicating with Peers and Other Health Care Providers 115
Ch. 15 Conflict Resolution and Negotiation Skills 123
Sect. 5 Conclusion 129
Ch. 16 A Conclusion and a Beginning 131
Bibliography 135
Index 139
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