Communication for Nurses: Talking with Patients / Edition 1

Communication for Nurses: Talking with Patients / Edition 1

by Lisa Kennedy Sheldon
     
 

"Communication for Nurses offers direct, effective techniques that are delivered in a concise, user-friendly format that enables readers to develop a professional communication style." Exercises at the end of each chapter provide the opportunity to review, practice, and refine communication skills. The techniques and situations included enable nursing students and… See more details below

Overview

"Communication for Nurses offers direct, effective techniques that are delivered in a concise, user-friendly format that enables readers to develop a professional communication style." Exercises at the end of each chapter provide the opportunity to review, practice, and refine communication skills. The techniques and situations included enable nursing students and practicing nurses to develop their abilities, prepare for a variety of patients and situations, and tailor their personal style to effectively communicate with individual patients.

Product Details

ISBN-13:
9780763735968
Publisher:
Jones & Barlett Learning
Publication date:
01/28/2005
Edition description:
Older Edition
Pages:
143
Product dimensions:
5.90(w) x 8.90(h) x 0.40(d)

Table of Contents

Dedication
Acknowledgments
About the Author
Introduction
Sect. 1Setting the Stage for Effective Communication1
Ch. 1The First Encounter3
Ch. 2The Nurse as a Person9
Ch. 3Patients as People: Standards to Guide Communication21
Ch. 4Cultural Diversity: Translating Awareness into Competence31
Sect. 2The Nurse-Patient Relationship37
Ch. 5Establishing a Therapeutic Relationship39
Ch. 6Interviewing Skills: A Clinical Art and Science51
Ch. 7Reading Nonverbal Cues and Body Language65
Ch. 8Humor71
Sect. 3Communicating with Specific Patient Groups75
Ch. 9Anger, Anxiety, and Difficult Communication Styles77
Ch. 10Life-Threatening Illness and Death89
Ch. 11Patients with Pain95
Ch. 12Physical Impairments to Communication101
Ch. 13Different Age Groups107
Sect. 4Communicating with Other Health Care Providers113
Ch. 14Communicating with Peers and Other Health Care Providers115
Ch. 15Conflict Resolution and Negotiation Skills123
Sect. 5Conclusion129
Ch. 16A Conclusion and a Beginning131
Bibliography135
Index139

Read More

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >