Communication for Nurses: How to Prevent Harmful Events and Promote Patient Safety / Edition 1

Communication for Nurses: How to Prevent Harmful Events and Promote Patient Safety / Edition 1

by Pamela McHugh Schuster, Linda Nykolyn
     
 

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ISBN-10: 0803620802

ISBN-13: 9780803620803

Pub. Date: 02/28/2010

Publisher: F. A. Davis Company

Develop the comprehensive, professional communication skills you need to prevent errors and avoid patient injuries. A focus on patient safety, thorough coverage of communication, and interactive tools will help you meet the Joint Commission's accreditation standards and gain a full understanding of how communication is tied to desired clinical

Overview

Develop the comprehensive, professional communication skills you need to prevent errors and avoid patient injuries. A focus on patient safety, thorough coverage of communication, and interactive tools will help you meet the Joint Commission's accreditation standards and gain a full understanding of how communication is tied to desired clinical outcomes.

Communication works!

Follow this handy reference and see for yourself how your improved communication skills will...

Boost your effectiveness in clinical practice settings.

Foster better nurse-patient relationships.

Help you promote health and patient education.

Facilitate positive interactions with your colleagues.

Effective communication is integral to patient safety-it's no longer a "nice to have" skill, it's a need to have skill. Become a stronger, more effective communicator with Communication for Nurses.

Product Details

ISBN-13:
9780803620803
Publisher:
F. A. Davis Company
Publication date:
02/28/2010
Pages:
310
Sales rank:
450,458
Product dimensions:
5.90(w) x 8.90(h) x 0.60(d)

Table of Contents

Unit 1 Interpersonal Communication: The Foundation for Patient-Safe Communication 1

Chapter 1 Communication and Patient Safety: Understanding the Connection 3

Chapter 2 The Patient-Safe Transformational Model of Communication 11

Chapter 3 Communicator Perceptions, Self-Concept, and Self-Esteem Within the Core of the Transformational Model 29

Chapter 4 Creating Common Meaning to Attain Transformational Outcomes 45

Chapter 5 Culture and Gender Issues in Patient-Safe Communication 61

Unit 2 Nurse-Patient Communication: Patient-Safe Communication in Professional Relationships 77

Chapter 6 Introduction to Nurse-Patient Relationships 79

Chapter 7 Patient Safety Risk Factors Affecting Communication Climates 93

Chapter 8 The Patient-Safe Communication Strategy of Touch 105

Chapter 9 The Patient-Safe Communication Strategy of Humor 119

Chapter 10 Nurse-Patient Relationships During Grief, Mourning, and Loss 131

Chapter 11 Patient-Safe Communication and Patient Education 143

Unit 3 Health-Care Team Communication: Group Processes and Patient-Safe Communication Among Team Members 157

Chapter 12 Patient Safety Communication Risk Factors in Nursing Work Systems 159

Chapter 13 Health-Care Team Collaborative Patient-Safe Communication Strategies 177

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