Communication in Health Care / Edition 1

Communication in Health Care / Edition 1

by Henry Minardi
     
 

ISBN-10: 0750615796

ISBN-13: 9780750615792

Pub. Date: 01/01/1997

Publisher: Elsevier Health Sciences

Product Details

ISBN-13:
9780750615792
Publisher:
Elsevier Health Sciences
Publication date:
01/01/1997
Pages:
184
Product dimensions:
5.51(w) x 8.66(h) x (d)

Table of Contents

Acknowledgements
Pt. ITheoretical Overview
Ch. 1Introduction3
Ch. 2Communication in Health Care12
Ch. 3Psychological Safety Using Skilled Communication20
Ch. 4Facilitating the Acquisition of Skilled Communications31
Pt. IICommunication Skills Workshops43
Ch. 5Communication Skills: an Overview45
Ch. 6Further Elements of Nonverbal Communication67
Ch. 7Further Elements of Verbal Communication79
Ch. 8Active Listening96
Ch. 9Opening Interactions113
Ch. 10Sustaining and Controlling Interactions134
Ch. 11Closing Interactions152
Ch. 12Summary and Afterword167
Exercise Source Books172
References173
Index179

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