Communication in Nursing / Edition 7

Paperback (Print)
Rent
Rent from BN.com
$13.82
(Save 79%)
Est. Return Date: 09/10/2014
Buy New
Buy New from BN.com
$57.35
Buy Used
Buy Used from BN.com
$43.03
(Save 34%)
Item is in good condition but packaging may have signs of shelf wear/aging or torn packaging.
Condition: Used – Good details
Used and New from Other Sellers
Used and New from Other Sellers
from $34.30
Usually ships in 1-2 business days
(Save 47%)
Other sellers (Paperback)
  • All (46) from $34.30   
  • New (13) from $53.59   
  • Used (33) from $34.30   

Overview

Go beyond theory and start to master the essential communication skills and techniques you’ll need throughout all areas of nursing practice. Communication in Nursing, 7th Edition uses a personal and empathetic approach, along with unique artistic features, to help you develop a deeper understanding of the importance of communication. Comprehensive, step-by-step guidelines teach you how to establish patient relationships, and new QSEN-specific exercises help you learn to connect more effectively with patients, co-workers, and managers for better clinical outcomes. Real-life clinical scenarios, chapter exercises, and a new writing tutorial also offer endless opportunities to hone your skills.

Moments of Connection boxes highlight the outcomes and benefits of successful communication.
Wit & Wisdom boxes provide a humorous, personal approach to communication theory and application.
Reflections On… boxes give you a specific task to help you integrate chapter material into the broader scope of nursing practice.
Exercises throughout the book help you master chapter techniques and strengthen your communication skills.

QSEN-specific exercises developed by a leading expert highlight how safety and improved care can result from better communication.
UNIQUE! Online writing tutorial on Evolve helps you review and improve your technical writing skills.
Case studies on Evolve give you practice using proper communication skills in a variety of real-life case scenarios.
The latest information on compassion fatigue, language use, client preconceived ideas about health care, transcultural issues, technology, and the demands of electronic medical record systems provide you with the most up-to-date and relevant information needed to excel in today’s nursing field.

Read More Show Less

Editorial Reviews

From the Publisher
"Riley's book is an excellent book that provides a wide ranging coverage of the subjects that could be considered to be under the umbrella of communications. The pre-registration student would find this book especially helpful when studying those modules that have a communications flavour to them...These chapters mean that the book can prove helpful to the nurse at any point in their career providing timely reminders of the best strategies to use in order to facilitate efficient communications with clients...This book would probe most useful to the pre-registration student studying a communications module. However, the inclusion of chapters on real world situations can help to extend the appeal of this book."

Nursing Times, January 2013

Doody's Review Service
Reviewer: Kathleen M Woodruff, DNP (Johns Hopkins University School of Nursing)
Description: This is the sixth edition of a book designed to assist nurses in fine-tuning their communication skills and includes chapters on communication with humor, spirituality, and at the end of life. The previous edition was published in 2004.
Purpose: The purpose is to not only reinforce the basic foundation of communication but to motivate readers to develop better communication skills that will ultimately lead to improved excellence in nursing. The author uses a holistic approach to assist nurses in improving communication skills. The author states that as nurses refine their communication skills, they can move from novices to experts.
Audience: The book is written for nurses and nursing students interested in improving their communication skills. Expanding and refining communication skills will ultimately improve patient care. Communication is a cornerstone of nursing and this resource will assist readers in developing excellence in nursing. The author, a psychiatric clinical nurse specialist, is an expert in the field.
Features: This author provides the basics of communication, aspects of building relationships, discusses building confidence, and finally provides insight to handling challenging situations. The book offers many illustrations and tables to assist readers. Each chapter provides clear learning objectives and practice exercises for readers to complete and review. A feature titled "Moments of Connection" provides stories that seasoned nurses have shared to assist with learning.
Assessment: This interesting book focuses on a holistic approach to communication. The author uses spirituality, humor, and artistic expression along with sound clinical advice to educate readers on the art of effective communication. This latest edition has been revised and updated with additional chapters to provide a complete resource.
Read More Show Less

Product Details

  • ISBN-13: 9780323083348
  • Publisher: Elsevier Health Sciences
  • Publication date: 12/7/2011
  • Edition description: New Edition
  • Edition number: 7
  • Pages: 368
  • Sales rank: 232,245
  • Product dimensions: 7.50 (w) x 9.20 (h) x 0.60 (d)

Meet the Author

Table of Contents

PART 1: Getting Started: Basic Communication Competence

1. Responsible, Assertive Care Communication in Nursing

2. The Client-Nurse Relationship: A Helping Relationship

3. Solving Problems Together

4. Understanding Each Other: Communication and Culture

5. Working Together in Groups

6. Electronic Communication

PART 2: Building Relationships

7. Warmth

8. Respect

9. Genuineness

10. Empathy

11. Self Disclosure

12. Specificity

13. Asking Questions

14. Expressing Opinions

15. Humor

16. Spirituality

PART 3: Building Confidence

17. Requesting Support

18. Overcoming Evaluation Anxiety

19. Feedback

20. Relaxation

21. Imagery

22. Positive Self-Talk

PART 4: Meeting Challenges

23. Confrontation

24. Refusing Unreasonable Requests

25. Communicating Assertively and Responsibly with Distressed Clients and Colleagues

26. Communicating Assertively and Responsibly with Aggressive Clients and Colleagues

27. Communicating Assertively and Responsibly with Unpopular Clients

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)