Communication in Nursing - Pageburst Digital Book (Retail Access Card) / Edition 6

Other Format (Print)
Not Available on

More About This Textbook


This is a Pageburst digital textbook; Combining a spiritual, empathetic approach to patients with practical clinical scenarios and techniques, this user-friendly resource is your key to understanding and applying the basic concepts of therapeutic communication. It provides comprehensive, step-by-step guidelines for establishing patient relationships, accompanied by unique artistic features that go beyond the clinical setting and help you connect more effectively with patients and ensure better clinical outcomes.

  • Wit & Wisdom boxes provide a humorous, personal approach to communication theory and application.
  • Discussion of the Myers-Briggs Type Indicator helps you recognize different styles of communication and enhance your own.
  • Moments of Connection boxes highlight the outcomes and benefits of successful communication.
  • Poetry excerpts in every chapter provide inspiration and insight.
  • Focus on therapeutic spirituality presents a holistic approach that helps enrich your patient relationships.
  • Guidelines on communicating with populations with special needs prepare you to engage the widest variety of patients.
  • Revised chapter exercises reinforce concepts and help you practice your communication skills.
  • New Communicating at the End of Life chapter provides strategies for effective communication and creative expression with patients near the end of life.
  • Revised Understanding Each Other: Communication and Culture chapter helps you better understand diverse patient backgrounds and foster more productive relationships.
Read More Show Less

Product Details

  • ISBN-13: 9780323093378
  • Publisher: Elsevier Health Sciences
  • Publication date: 9/26/2007
  • Edition number: 6
  • Pages: 400
  • Product dimensions: 5.80 (w) x 8.70 (h) x 0.40 (d)

Table of Contents

PART 1: Getting Started: Basic Communication Competence

1. Responsible, Assertive Care Communication in Nursing

2. The Client-Nurse Relationship: A Helping Relationship

3. Solving Problems Together

4. Understanding Each Other: Communication and Culture

5. Working Together in Groups

6. Electronic Communication

PART 2: Building Relationships

7. Warmth

8. Respect

9. Genuineness

10. Empathy

11. Self Disclosure

12. Specificity

13. Asking Questions

14. Expressing Opinions

15. Humor

16. Spirituality

PART 3: Building Confidence

17. Requesting Support

18. Overcoming Evaluation Anxiety

19. Feedback

20. Relaxation

21. Imagery

22. Positive Self-Talk

PART 4: Meeting Challenges

23. Confrontation

24. Refusing Unreasonable Requests

25. Communicating Assertively and Responsibly with Distressed Clients and Colleagues

26. Communicating Assertively and Responsibly with Aggressive Clients and Colleagues

27. Communicating Assertively and Responsibly with Unpopular Clients

28. Managing Team Conflict Assertively and Responsibly

29. Communicating at the End of Life

30. Continuing the Commitment

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)