Communication Skills for Doctors: A Guide to Effective Communication with Patients and Families

Overview

Aimed at senior medical students and doctors in training, the key objective of this book is to help them become more competent in dealing with common areas of communication which many find particuarly difficult. The author covers the main areas where communication takes place and the difficult scenarios students/doctors are likely to encounter, providing practical (and alternative) guidelines to cover a broad range of situations.

Beginning with a review of basic communication ...

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Overview

Aimed at senior medical students and doctors in training, the key objective of this book is to help them become more competent in dealing with common areas of communication which many find particuarly difficult. The author covers the main areas where communication takes place and the difficult scenarios students/doctors are likely to encounter, providing practical (and alternative) guidelines to cover a broad range of situations.

Beginning with a review of basic communication skills, the text includes doctor/patient interchanges taken from the author's own work experience. These feature both good and bad examples of real communication and include alternative ways of handling difficult situations. Research is cited where appropriate, drawing on the body of research in medical communication. Each chapter ends with a brief summary and suggests questions for use in classrooms or self-study.

The book contains black-and-white illustrations.

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Editorial Reviews

Doody's Review Service
Reviewer: Lisa Willett, MD, BSE (University of Alabama at Birmingham)
Description: This small paperback demonstrates tools and approaches for effective interviewing and communicating with patients and reviews basic elements of a thorough history. The strength and key emphasis is dealing with complex, difficult issues in patient communication.
Purpose: The purpose is to help medical students and physicians-in-training become more effective communicators with patients and to become more comfortable with difficult issues. This allows them to become better physicians and have more positive interactions with their patients. These are worthy objectives that are met by the book.
Audience: The audience is medical students and physicians-in-training (interns and residents). However, it is valuable reading for practicing physicians also.
Features: The book covers basic elements of a complete patient history, followed by multiple subjects that tend to be difficult and complex. For example, individual chapters focus on giving bad news, handling difficult situations, helping the bereaved, and finally how the physician can survive emotionally. The book uses summary boxes to highlight key points and help outline the organization of the chapters, which is useful. Chapter 7 on handling difficult situations is very well done. The only shortcoming is that its orientiation is clearly British, which is culturally a bit different from the U.S., but this has little impact on the overall message. Throughout the book, specific examples and actual dialogue are effectively used to help deliver the information.
Assessment: The book is succinct, informative, and useful. It is easy to read, with pertinent examples of everyday problems physicians face. It is not "preachy" or "touchy-feely." Overall, it is well done and worth the time to read it.

3 Stars from Doody
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Product Details

  • ISBN-13: 9780340663097
  • Publisher: Taylor & Francis
  • Publication date: 1/1/1901
  • Series: Arnold Publications Series
  • Pages: 128
  • Product dimensions: 8.80 (w) x 5.70 (h) x 0.40 (d)

Table of Contents

1. Introduction

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