Communication Skills for Leaders, Fourth Edition: Delivering a Clear and Consistent Message

Overview

How you look. How you act. How you present yourself. That's how you connect with the people at work who count on you for guidance. The truth is: the art of building relationship and communicating effectively isn't taught in the classroom. But it's all right here. Learn how to use words, gestures and even humor to communicate better as a leader.

Communication Skills for Leaders mixes common sense with a collection of proven techniques to show ...

See more details below
Available through our Marketplace sellers.
Other sellers (Paperback)
  • All (2) from $60.63   
  • Used (2) from $60.63   
Close
Sort by
Page 1 of 1
Showing All
Note: Marketplace items are not eligible for any BN.com coupons and promotions
$60.63
Seller since 2008

Feedback rating:

(18028)

Condition:

New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

Acceptable
Used, Acceptable Condition, may show signs of wear and previous use. Please allow 4-14 business days for delivery. 100% Money Back Guarantee, Over 1,000,000 customers served.

Ships from: Westminster, MD

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
$60.64
Seller since 2014

Feedback rating:

(2)

Condition: Good
PAPERBACK Good 1426018517 Good condition books may have signs of cover wear and/or marks on corners and page edges. Inside pages may have highlighting, writing and underlining. ... Supplemental materials such as CDs, Access Codes, and Course Packs are not guaranteed to be included. Ships fast from Ontario, delivery is between 5-10 business days. Satisfaction guaranteed! Read more Show Less

Ships from: Ottawa, Canada

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
Page 1 of 1
Showing All
Close
Sort by
Sending request ...

Overview

How you look. How you act. How you present yourself. That's how you connect with the people at work who count on you for guidance. The truth is: the art of building relationship and communicating effectively isn't taught in the classroom. But it's all right here. Learn how to use words, gestures and even humor to communicate better as a leader.

Communication Skills for Leaders mixes common sense with a collection of proven techniques to show you how to reach people better in both casual and formal situation. You'll learn how to:

Master interpersonal communications as a leader

Ensure your vocal, verbal, and visual cues are all consistent

Identify and eliminate habits that block your message

Apply the nine skills of communication

The Acclaimed Crisp Fifty-Minute? Series

Professional Success. Intellectual Curiosity. Personal Achievement. If it's important to you, you can grasp the essential core of it in less than one hour. We cover more than 200 topics-and cut right to the information and skills that matter most. The writing is friendly, concise and most importantly clear. More than 20 million users worldwide have relied on this invaluable series. Open one up and see what you can learn inside of Fifty Minutes.

Read More Show Less

Product Details

  • ISBN-13: 9781426018510
  • Publisher: Axzo Press
  • Publication date: 12/16/2009
  • Edition description: 4th Edition
  • Edition number: 4
  • Pages: 96
  • Product dimensions: 7.80 (w) x 9.90 (h) x 0.40 (d)

Table of Contents

About the Author 1

Preface 2

About the Crisp 50-Minute Series 4

A Note to Instructors 5

Part 1 Keys to Effective Interpersonal Communication 7

Believability 9

Behavioral Skills 15

Part Summary 22

Part 2 Developing Connection 23

Eye Contact Saved His Life 25

Developing Connection 26

Eye Communication 27

Eye Communication Patterns in Business 33

Part Summary 35

Part 3 Developing Energy 37

Developing Energy 39

Posture and Movement 40

Gestures and Facial Expressions 44

Voice and Vocal Variety 50

Part Summary 57

Part 4 Developing Credibility 59

Developing Credibility 61

Dress and Appearance 62

Language, Nonwords, and Pauses 68

Part Summary 74

Part 5 Developing Interaction 75

Developing Interaction 77

Listener Involvement 78

Humor 82

The Natural Self 86

Part Summary 91

Appendix 93

Creating a Communication Experience 95

Influencing Others through Six Leadership Skills 96

Review: The 9 Behavioral Skills for Effective Interpersonal Communication 97

Appendix to Part 1 98

Additional Reading 99

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)