Communication Skills Profile / Edition 1

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Everything you need to improve your communication skills is inside this single workbook. The profile contains a 48-item questionnaire, scoring information, profile development and analysis, and action planning. Both individuals and groups will find the tool to be extremely useful and informative. Individuals identify their areas for improvement; groups use the tool to assess both individual team members as well as the group as a whole.Tired of being misunderstood? Pick up your copy of the Communication Skills Profile today. You'll develop the skills to listen and convey important information clearly and effectively!

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Product Details

  • ISBN-13: 9780787909024
  • Publisher: Wiley
  • Publication date: 6/24/1997
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 64
  • Sales rank: 442,993
  • Product dimensions: 8.25 (w) x 11.00 (h) x 0.14 (d)

Meet the Author

ELENA TOSCA is a partner in Akron, a team of consultants, executive trainers, and speakers expanding the field of organizational learning, systems thinking, and dialogue and mental models. A trainer specializing in a practical, hands-on approach, she has worked with companies including IBM, Heineken, and many others. She lives in Milan, Italy.

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Table of Contents

About the Author.

1 The Questionnaire.

2 The Bases of Communication and Dialogue.

3 Predicting Individual Results.

4 Scoring the Communication Skills Profile.

5 Interpretation and Analysis.

6 Action Planning.

7 Feedback.

8 Notes for Work Groups.

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