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From The CriticsReviewer: Judith Shinduhl-Rothschild, PhD, RN, CS (Boston College School of Nursing)
Description: This is a guidebook to help beginning nursing students communicate assertively and responsibly. The book is divided into three sections. Parts one and two focus on specific communication skills, and part three examines how effective communication can be used in situations where communication is problematic or difficult.
Purpose: The purpose is to facilitate nurses' communication skills with clients, families, and colleagues. Although the editor states that the text is based on the nursing process, the chapters are not organized in such a systematic fashion.
Audience: The skills and issues presented are appropriate for beginning nursing students. Issues or techniques appropriate for advanced practice nurses, such as countertransference or cognitive-behavioral techniques, are not included.
Features: References and suggestions for future reading are located at the end of each chapter. There are practical exercises at the end of chapter that can be done alone or with a group. The age, race, or ethnic background of any of the subjects in the vignettes is not indicated. Poems or proverbs entitled "Wit and Wisdom" are interspersed throughout the text.
Assessment: The book covers a wide range of communication skills. The influence of factors such as culture, race, ethnicity, gender, social status, and age on communication is not meaningfully discussed. For example, how sexual harassment is defined and how nurses should respond is not addressed. The chapter on self-disclosure sanctions revelations by the nurse that may be considered inappropriate in some clinical settings. Although the examples and skills reviewed would be helpful for beginning nursing students, instructors would need material that is presented.