Communications in Nursing: Communicating Assertively and Responsibly in Nursing / Edition 3

Communications in Nursing: Communicating Assertively and Responsibly in Nursing / Edition 3

by Julia Balzer-Riley
     
 

ISBN-10: 0815105622

ISBN-13: 9780815105626

Pub. Date: 10/28/1995

Publisher: Mosby, Incorporated

Communications in Nursing, third edition, is a must for every nurse and nursing student! Effective communication is the key to effective nursing. This popular text presents the who, what, where, when, why, and how of communication in the health care environment. Numerous practical exercises are provided so that communication skills are learned through experience and…  See more details below

Overview

Communications in Nursing, third edition, is a must for every nurse and nursing student! Effective communication is the key to effective nursing. This popular text presents the who, what, where, when, why, and how of communication in the health care environment. Numerous practical exercises are provided so that communication skills are learned through experience and repetition, in a "hands-on," "how-to" manner.

Product Details

ISBN-13:
9780815105626
Publisher:
Mosby, Incorporated
Publication date:
10/28/1995
Edition description:
Older Edition
Pages:
471
Age Range:
18 Years

Table of Contents

1Communicating Assertively and Responsibly in Nursing4
2The Client-Nurse Relationship: A Helping Relationship23
3Mutual Problem Solving in Nursing41
4Warmth62
5Respect76
6Genuineness87
7Specificity99
8Empathy111
9Self-Disclosure139
10Asking Questions153
11Expressing Opinions170
12Humor183
13Confrontation199
14Refusing Unreasonable Requests214
15Requesting Support229
16Feedback258
17Relaxation271
18Imagery287
19Positive Self-Talk304
20Spirituality320
21Overcoming Evaluation Anxiety334
22Communicating Assertively and Responsibly with Distressed Clients and Colleagues353
23Communicating Assertively and Responsibly with Aggressive Clients and Colleagues380
24Communicating Assertively and Responsibly with Unpopular Clients413
25Managing Team Conflict in Assertive and Responsioble Ways427
26Continuing the Commitment451
Appendix A Self-Assessment Tool457
Index461

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