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Learner guide contains 10 workshops highlighting key workplace communication topics, special features, appropriate literature selections, Internet connections and project-based exercises. Business and Technical Writing focuses on the skills necessary to write clear and concise documents in the workplace. Workshops provided give instruction on how to develop an action plan, how to organize and develop a document and how to use charts and graphics to enhance work. Multimedia components enhance the impact of the workshops so users can complete a variety of exercises on the computer, watch video footage of people effectively communicating on the job, and use the Internet to extend learning and conduct research.
1. Writing in the Workplace 2. Planning Written Communication 3. Collecting Information 4. Organizing and Developing a Document 5. Revising Your Document 6. Look and Feel 7. Images, Graphics and Charts 8. Business Correspondence and Reports 9. Writing Instructions 10. Writing Proposals Field Study Project.