Competence and Organizational Change: A Handbook

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Overview

Using case studies from European and U.S. companies representing a broad range of sectors, the author demonstrates how to use competency techniques to bring about organizational change.Shirley Fletcher provides models and frameworks for change, explains the relationship between the various change models, and presents a checklist style tool kit for managing the change process.The detailed and structured case studies include PepsiCo, Sony, Estee Lauder and Marks & Spencer.

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More About This Book

Overview

Using case studies from European and U.S. companies representing a broad range of sectors, the author demonstrates how to use competency techniques to bring about organizational change.Shirley Fletcher provides models and frameworks for change, explains the relationship between the various change models, and presents a checklist style tool kit for managing the change process.The detailed and structured case studies include PepsiCo, Sony, Estee Lauder and Marks & Spencer.

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Product Details

  • ISBN-13: 9780749421410
  • Publisher: Kogan Page, Ltd.
  • Publication date: 12/1/1997
  • Pages: 224
  • Product dimensions: 6.14 (w) x 9.29 (h) x 0.39 (d)

Meet the Author

Shirley Fletcher is an expert on competency and assessment, consults for many of Europe's leading companies, and is the author of many successful training books.

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