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From the PublisherDonald E. Petersen Chairman and Chief Executive Officer, Ford Motor Company In Competing Against Time George Stalk and Tom Hout make a compelling case, supported by extensive research, that a new, time-driven paradigm differentiates successful companies from the "also rans." Through the use of numerous examples, the authors demonstrate that customers seek "the most value for the least cost in the least elapsed time," and that customers are willing to pay a premium for less elapsed time. This book is essential reading for businessmen who want to set, rather than follow, the pace in their industries.
Roger Milliken Chairman and Chief Executive Officer, Milliken & Company Quick Response is clearly an innovation that will provide outstanding results for those companies that embrace its principles. Stalk and Flout give the rationale for change and a wonderful road map for implementation.
R. Donald Fullerton Chief Executive Officer and Chairman, Canadian Imperial Bank of Commerce Competing Against Time should be in every CEO's library, but I sincerely hope that very few of my competitors get their hands on this book at an early date.
Robert A. Hanson Chairman, Deere & Company Today, timely response means competitive advantage; it can even mean survival. Stalk and Flout provide a clear view of present realities and offer sound counsel to business for acting upon the opportunities before us.
John Sculley Chairman, President, and Chief Executive Officer, Apple Computer, Inc. The best opportunities always come from changing the ground rules. Competing Against Time is a provocative and well-researched book with some insightful ideas for competing in the 1990s.
Frederick W Smith Chief Executive Officer, Federal Express Corporation There are few profound business books. Competing Against Time is one of them. Stalk and Flout demonstrate conclusively that organizations must adopt fast cycle methodologies or succumb to those that do.