The Complete A+ Guide to PC Repair / Edition 5

The Complete A+ Guide to PC Repair / Edition 5

5.0 1
by Cheryl A. Schmidt
     
 

ISBN-10: 013212954X

ISBN-13: 9780132129541

Pub. Date: 03/22/2010

Publisher: Addison Wesley

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Overview

CourseSmart
Save money. Lighten your backpack. Access your textbooks anytime, from anywhere.

This title is available as an eTextbook from CourseSmart. Purchase your assigned textbook as a CourseSmart eTextbook, and stop lugging books around campus! You can also access CourseSmart eTextbooks from your iPhone.

Instructors, request your exam copies online and get instant access. Learn more at coursesmart.com.

Product Details

ISBN-13:
9780132129541
Publisher:
Addison Wesley
Publication date:
03/22/2010
Series:
Pearson Custom Computer Science Series
Edition description:
Older Edition
Pages:
792
Product dimensions:
8.50(w) x 10.80(h) x 1.20(d)

Table of Contents

Chapter 1: Introduction to Computer Repair
Overview Safety Note Technician Qualities Basic Computer Parts External Connectivity Video Port USB Port Parallel Port Serial Port Mouse and Keyboard Ports Wireless Input Devices Mouse and Keyboard Preventive Maintenance Keyboard Troubleshooting Other Input Devices Sound Card Ports IEEE 1394 Port Network Ports Modem Ports Pros and Cons of Integrated Motherboards Docking Station and Port Replicator

Chapter 2: On the Motherboard
Microprocessor Overview Microprocessor Basics Intel Processors AMD Processors Speeding Up Processor Operations Overview Cache Clocking Dual and Quad Processors Sockets and Slots Processor Cooling Installing Microprocessors Overclocking Microprocessors MMX, SSE, and 3DNOW!
Expansion Slots ISA (Industry Standard Architecture)
PCI (Peripheral Component Interconnect)
AGP (Accelerated Graphics Port)
PCI-E (Peripheral Component Interconnect-Express)
PCI for the Laptop More Motherboard Connectors Proprietary Expansion Slots Chipsets Types of Motherboards Upgrading and Replacing Motherboards Motherboard Troubleshooting Soft Skills—Active Listening

Chapter 3: System Configuration
Configuration Overview Setup Software Flash BIOS CMOS Memory BIOS Configuration Settings Batteries Laptop and Device Batteries Replacing a Battery Plug and Play Configuration through Switches Other Configuration Parameters IRQ (Interrupt Request)
PCI Interrupts I/O (Input/Output) Addresses DMA Channels Memory Addresses Configuration Overview Configuration of ISA Adapters More about Plug and Play Configuration of PCI, AGP, and PCI-E Adapters Configuration of PC Cards Installing a USB Device USB Troubleshooting Installing an IEEE 1394 (FireWire) Device IEEE 1394 Troubleshooting Infrared Devices Soft Skills—A Good Technician Quality: One Thing at a Time

Chapter 4: Disassembly and Power
Disassembly Overview Electrostatic Discharge (ESD)
EMI (Electromagnetic Interference)
EMI (Electromagnetic Interference)
Disassembly Tools Reassembly Cables and Connectors Hard Drives Laptop Travel and Storage Preventive Maintenance Basic Electronics Overview Electronic Terms Power Supply Overview Power Supply Form Factors Purposes of a Power Supply Power Supply Voltages APM (Advanced Power Management) and ACPI (Advanced Configuration and Power Interface)
Replacing or Upgrading a Power Supply Power Supply Problems Symptoms of Power Supply Problems Adverse Power Conditions Adverse Power Protection Surge Protectors Line Conditioners Uninterruptible Power Supply (UPS)
Standby Power Supply (SPS)
Phone Line Isolator Electrical Fires Computer Disposal/Recycling Soft Skills—Written Communications Skills

Chapter 5: Logical Troubleshooting
Troubleshooting Overview Recreate the Problem Hardware or Software Divide and Conquer Repair the Problem or Go Back to Test Another Theory Test the Solution and Document Soft Skills—Provide Feedback to the User

Chapter 6: Memory
Memory Overview Memory Physical Packaging Planning the Memory Installation Planning the Memory Installation—Memory Technologies Planning the Memory Installation—Memory Features Planning for Memory—The Amount of Memory to Install Planning for Memory—How Many of Each Memory Type?
Planning for Memory—Research and Buy Laptop Memory Installing Memory Overview Removing/Installing a DIP Chip Removing/Installing a DIMM/RIMM Adding More Cache/RAM Windows 9X/NT/2000/XP Disk Caching Monitoring Memory Usage Under Windows Old Applications Under NT Workstation/2000/XP Troubleshooting Memory Problems Flash Memory Soft Skills—Teamwork

Chapter 7: Floppy Drives and IDE/SCSI Devices
Floppy Drive Overview Floppy Media Floppy Drive Construction Floppy Disk Geometry Floppy Drive Installation or Replacement Hard Drive Overview Hard Drive Geometry Hard Drive Interfaces Overview IDE (Integrated Drive Electronics)
SCSI (Small Computer System Interface)
Storage Device Configuration Overview PATA IDE Device Configuration Serial ATA (SATA) Installation SCSI Configuration SCSI ID Configuration SCSI Termination SCSI Cables Laptop Storage Devices System BIOS Configuration for Hard Drives Hard Drive Preparation Overview Partitioning How Drive Letters Are Assigned Windows 2000/XP Logical Disk Management Fault Tolerance High-Level Format Bootable Disks Troubleshooting Devices SCSI Specific Errors Preventive Maintenance for Hard Drives Data Security Removable Drive Storage Hard Drive Fragmentation Disk Caching/Virtual Memory Soft Skills—Phone Skills

Chapter 8: Multimedia Devices
Multimedia Overview CD Drive Overview CD Drive Speeds CD Drive Buffers/Cache Theory of CD Drive Operation CD Disc Loading CD-R and CD-RW CD Standards Magneto-Optical Drives DVD Drives Decoders DVD Region Codes Other DVD Technologies DVD Book Types Blu-ray Drives CD/DVD Drive Interfaces and Connections CD/DVD Drive Upgrades Preventive Maintenance for CD/DVD Drives and Discs CD/DVD Drive Installation Laptop CD/DVD Drive Troubleshooting CD/DVD Drive Problems Sound Sound Card Theory of Operation Installing Sound Cards Sound Cards Using Windows XP Portable Sound Speakers Troubleshooting Sound Problems Scanners Digital Cameras Soft Skills—Use Appropriate Language

Chapter 9: Serial Devices
Serial Devices Overview How to Configure Serial Devices More Serial Port Settings Serial Cables Serial Device Installation Serial Device Troubleshooting Modems Overview Pros and Cons of Internal and External Modems Modem Speeds and Standards
56Kbps Modems Fax Modems Modem Installation Analog Modem Troubleshooting Digital Modems and ISDN Cable Modems xDSL (Digital Subscriber Line) Modems Troubleshooting Cable and DSL Modems Satellite Modems Laptop Modems Modem Preventive Maintenance Soft Skills—Mentoring

Chapter 10: Video
Video Overview Types of Monitors Monitor Terminology and Theory LCD (Liquid Crystal Display)
Video Ports Projectors Monitor Preventive Maintenance Monitor Energy Efficiency Screen Savers Video Adapters Video Memory Installing a Video Adapter Troubleshooting Video Soft Skills—Attitude

Chapter 11: Printers
Printers Overview Printer Ports IEEE 1284 Standard Printer Switch Boxes Networked Printers Wireless Printers Categories of Printers Dot Matrix Printers Ink Jet Printers Laser Printers Paper Refilling Cartridges, Reinking Ribbons, and Recycling Cartridges Print Drivers Fonts Printer Installation Upgrading Printers Printer Preventive Maintenance Printers in the Windows Environment Windows Printer Troubleshooting General Printer Troubleshooting Dot Matrix Printer Troubleshooting Ink Jet Printer Troubleshooting Laser Printer Troubleshooting Soft Skills—Work Ethics

Chapter 12: Basic Windows and Windows Commands
Basic Operating Systems Overview Basic Windows Usage Overview Managing Files and Folders Attributes, Compression, and Encryption Determining the Windows Version Windows Registry Editing the Windows Registry Recovery Console Working from a Command Prompt Overview Working from a Command Prompt Basics Moving Around from a Command Prompt The TYPE Command Copying Files The ATTRIB Command Windows Command Format Soft Skills—Staying Current

Chapter 13: Windows 2000 Professional
Windows 2000 Professional Overview Pre-Installation of Windows 2000 Professional Viruses Installation/Upgrade of Windows 2000 Professional Troubleshooting the 2000 Installation Dual-Booting Windows 2000 Professional and NT Configuring Windows 2000 Professional Overview Adding Plug and Play Devices Adding Non-Plug and Play Devices Adding a Printer Removing Hardware Devices Installing/Removing Software Windows 2000 Registry Backing Up/Restoring the Windows 2000 Registry Backing Up the System State Restoring the System State after a Failure Computer Management Console Overview of the Boot Process Troubleshooting the Boot Process Creating an Emergency Repair Disk Recovery Console Restoring the Registry through Recovery Console Task Manager, Dr. Watson, and Event Viewer Troubleshooting a Service That Does Not Start Shut Down Problems Monitoring System Performance

Chapter 14: Windows XP Professional
Windows XP Professional Overview Windows XP Basics Pre-Installation of Windows XP Viruses Installation/Upgrade of Windows XP Corporate Windows XP Deployment Verifying the Installation Troubleshooting the XP Installation Dual-Booting Windows XP Reloading Windows XP Updating Windows XP Backing Up/Restoring the Windows XP Registry Backing Up the System State Restoring the System State after a Failure Configuring Windows XP Overview Configuring Windows XP Adding Devices System Restore Adding a Printer Removing Hardware Devices Installing/Removing Software Microsoft Management Console Permissions Overview of the Boot Process Troubleshooting the Boot Process Advanced Boot Options Menu ASR (Automated System Recovery)
System Configuration Utility Task Manager, Dr. Watson, and Event Viewer Troubleshooting a Service that Does Not Start Shut Down Problems Monitoring System Performance Supporting Windows XP Computers Remotely Preventive Maintenance for Your Operating System

Chapter 15: Common Introduction to Networking
Networking Overview Types of Local Area Networks Network Topologies Network Media Overview Copper Media Fiber Media Protecting Your Network and Cable Investment Access Methods Ethernet Issues and Concepts Network Standards OSI Model Network Protocols Network Addressing IP Addressing DUN (Dial-Up-Networking)
Internet Software Wireless Networks Overview Wireless Network Types Antenna Basics Wireless Network Standards Wired or Wireless NIC Installation Access Point Installation Configuring a Networked Printer Network Troubleshooting Network Printer Troubleshooting Network Terminology Sharing Email Soft Skills—Being Proactive

Chapter 16: Computer and Network Security
Security Overview Security Policy Physical Security Protecting the Operating System and Data Protecting Access to Local and Network Resources Internet Security Security Incident Reporting Wireless Network Security Overview Authentication and WEP Default Settings Wireless Security Conclusion Wireless Network Troubleshooting Soft Skills—Dealing with Irate Customers

Chapters included on CD-ROM
Chapter 17: Floppy Drives Chapter 18: Windows 98
Chapter 19: Windows NT Workstation

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The Complete A+ Guide to PC Repair 5 out of 5 based on 0 ratings. 1 reviews.
-Kate More than 1 year ago
My book came in the condition that they described and was quick to ship! Very happy!