Complete Office Handbook: Third Edition / Edition 3

Complete Office Handbook: Third Edition / Edition 3

by Susan Jaderstrom, Joanne Miller
     
 

The administrative professional's guide to the modern office.

This revised and updated Third Edition provides the office worker with practical advice on how to survive and thrive in today's fast-paced business environment. Written by business specialists, it has detailed information on standard office practices, with special emphasis on electronic

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Overview

The administrative professional's guide to the modern office.

This revised and updated Third Edition provides the office worker with practical advice on how to survive and thrive in today's fast-paced business environment. Written by business specialists, it has detailed information on standard office practices, with special emphasis on electronic communications and information technology.

• Produced under the sponsorship and direct supervision of IAAP, International Association of Administrative Professionals
• Provides up-to-date information on the electronic office, simplifying complex tasks and procedures
• Indispensable for office personnel at every level; self-employed workers; consultants; and entrepreneurs

Product Details

ISBN-13:
9780375709296
Publisher:
Diversified Publishing
Publication date:
08/13/2002
Edition description:
3RD Large Print
Pages:
608
Product dimensions:
7.35(w) x 9.20(h) x 1.20(d)

Table of Contents

Pt. IProfessional Development and Human Relations1
Ch. 1Growing Professionally3
Ch. 2Career Advancement19
Ch. 3Time Management and Problem Solving56
Ch. 4Organizational Structures and Office Relationships83
Ch. 5Supervision and Training95
Ch. 6Business Ethics and Etiquette119
Pt. IIEquipment and Supplies135
Ch. 7Office Equipment137
Ch. 8Office Computer Software164
Ch. 9Office Supplies189
Ch. 10The Office Work Space210
Pt. IIISpecialized Office Procedures223
Ch. 11Office Manuals and Publications225
Ch. 12Records Management264
Ch. 13Financial Recordkeeping291
Ch. 14Travel Planning337
Ch. 15Meeting Planning and Management385
Ch. 16Mailing Documents399
Pt. IVOffice Communications435
Ch. 17Written Correspondence437
Ch. 18Reports470
Ch. 19Office and Web Publishing501
Ch. 20Editing and Proofreading521
Ch. 21Oral Communications532
Ch. 22Electronic Communications and the Internet548
Glossary of Computer Terms567
Index577
About the International Association of Administrative Professionals596

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