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Contents. Part I: Problem Solving Theory and Practice.Understanding Problems: The Process of Representation. Writing and Problem Solving. Part II: Memory and Knowledge Acquisition.The Structure of Human Memory. Using Memory Effectively. Learning Strategies. Part III: Decision Making.Getting The Fact Straight: Making Decisions in a Complex World. The Luck of the Draw: Dealing with Chance in Decision Making. Cost-Benefit Analysis. Part IV: Creativity and Invention.Cognitive Processes in Creative Acts. How Social Conditions Affect Creativity.