Complex Responsive Processes in Organizations: Learning and Knowledge Creation

Complex Responsive Processes in Organizations: Learning and Knowledge Creation

by Ralph Stacey
     
 

ISBN-10: 0415249198

ISBN-13: 9780415249195

Pub. Date: 03/27/2001

Publisher: Taylor & Francis

The past decade has seen increasing focus on the importance of information and knowledge in economic and social processes, the so-called 'knowledge economy'. This is reflected in the popularity amongst practicing managers and organizational theorists of notions of learning, sense-making, knowledge creation, knowledge management and intellectual capital in

…  See more details below

Overview

The past decade has seen increasing focus on the importance of information and knowledge in economic and social processes, the so-called 'knowledge economy'. This is reflected in the popularity amongst practicing managers and organizational theorists of notions of learning, sense-making, knowledge creation, knowledge management and intellectual capital in organizations and more recently, of emotional intelligence as an important management skill. This insightful book:


  • argues that the information processing view of knowledge creation held by systems thinkers is no longer tenable

  • develops the alternative perspective of Complex Responsive Processes of relating, drawing on the complexity sciences as a source for analogies with human action

  • places self-organizing interaction at the centre of the knowledge creating process in organizations.

Learning and knowledge creation are seen as qualitative processes of power relating that are emotional as well as intellectual, creative as well as destructive, enabling as well as constraining, and the result is a radical questioning of the belief that organizational knowledge is essentially codified and centralized. Instead, organizational knowledge is understood to be in the relationships between people in an organization and has to do with the qualities of those relationships.

Read More

Product Details

ISBN-13:
9780415249195
Publisher:
Taylor & Francis
Publication date:
03/27/2001
Series:
Complexity and Emergence in Organizations Series
Edition description:
New Edition
Pages:
272
Product dimensions:
6.14(w) x 9.21(h) x 0.57(d)

Table of Contents

List of illustrations
Series preface
Acknowledgements
1Introduction: can learning and knowledge creation in organizations really be managed?1
Pt. IThe foundations of mainstream views on learning and knowledge creation in organizations: systems thinking11
2Mainstream thinking about learning and knowledge creation in organizations13
3Different levels of learning and knowledge creation in organizations: the individual and the social40
Pt. IIToward a complexity perspective: the emergence of knowledge in complex responsive processes of relating67
4The emergence of the individual and the social in communicative interaction69
5Communicative action in the medium of symbols100
6The organization of communicative action: rule-based or self-organizing knowledge?117
7The emergence of enabling constraints: power relations and unconscious processes146
8Organizations as communicating in the living present: how knowledge emerges in complex responsive processes of relating162
Pt. IIISystems thinking and the perspective of complex responsive processes: comparisons and implications191
9Comparing systems thinking and the perspective of complex responsive processes193
10The organizational implications of complex responsive processes of knowledge creation218
AppAutopoiesis: an inappropriate analogy for human action236
Bibliography244
Index253

Read More

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >