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Doody's Review ServiceReviewer: Karen Patena, MBA, RHIA (University of Illinois at Chicago)
Description: This educational package includes a spiral-bound textbook and 3.5-inch floppy disk to teach the student how to use a computer to complete tasks in a typical medical office through simulated examples and exercises. The book includes basic information about using computers and software as well as how to perform various medical office administrative tasks.
Purpose: The purpose is to teach students how to use a computer for medical office administrative tasks. It does not provide other knowledge required in the medical office, such as medical terminology, accounting procedures, etc. The book meets these stated objectives as a basic text for medical assistant and medical office management students.
Audience: The book is written for the student of medical assisting or medical office management. The style of the book appears to be designed for use in a formal educational setting with an instructor. It also would be beneficial for new employees in a medical office. The authors include an LPN experienced in medical office management and teaching at the vocational-technical level and a second author who is a programmer and software consultant.
Features: The spiral-bound text is convenient to use alongside a computer. It includes clear, easy-to-follow examples and illustrations. The software is quite user-friendly and easy to use for the novice. Multiple exercises provide practice. The book has large margins for note taking. Each chapter is preceded by objectives. The book includes a troubleshooting guide for computer problems, a glossary, and index.
Assessment: This package provides an excellent method for learning to complete basic medical office tasks using a computer. The diskette simulates common office management programs, including appointment scheduling, adding and updating records, billing, collections, and payroll. Each chapter has introductory information, examples, and exercises. I would recommend it for medical assisting or office management students. It is not pertinent for health information technology or management programs.