Computers in Society

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Overview

This book focuses around the social and ethic issues that companies face everyday in doing business. It is a collection of 37 articles from experts in the social issues of computing, exploring the most pressing issues in information technology today. The chapters are fresh, informative, timely, and authoritative.

The readings cover such themes as views of computing, the information society, computers and organizations, computer-based monitoring, security and reliability, and privacy, ethics, and the internet.

A book from a leading author in the IT field, this collection of articles is an excellent resource for computer-based business owners, managers, and employees. Its excellent section on the Internet makes this a must-read for owners/managers of Internet-based businesses.

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Product Details

  • ISBN-13: 9780131406605
  • Publisher: Prentice Hall
  • Publication date: 7/3/2003
  • Pages: 496
  • Product dimensions: 8.20 (w) x 10.30 (h) x 1.30 (d)

Table of Contents

Introduction
Preface
Pt. 1 Computers in Society 1
Introduction to the Social Issues of Computing 6
Gaining Control 14
On Utopias and Dystopias: Toward an Understanding of the Discourse Surrounding the Internet 20
The Worldwide Computer 29
Global Implications of the Information Society 36
From "Post-Industrialism" to "Information Society": A New Social Transformation 45
The Productivity Paradox of Information Technology 56
Beyond the Productivity Paradox 74
The Productivity Paradox: Is It Resolved? Is There a New One? What Does It All Mean for Managers? 84
The Computerization of Work: A Social Informatics Perspective 93
Computer-Based Performance Monitoring 110
Social and Technical Aspects of Electronic Monitoring: To Protect and to Serve 121
Aligning Internet Usage with Business Priorities 131
Pending Investigation 137
Excerpts from the "2002 CSI/FBI Computer Crime and Security Survey" 142
Detecting Deception in Computer-Mediated Communication 154
Pt. 2 Privacy 167
Consumer Privacy, Technology, and Policy 171
Building Consumer Trust Online 184
Trust and Privacy Online: Why Americans Want to Rewrite the Rules 191
It's Time for Rules in Wonderland 204
Privacy in an Age of Terror 213
Pt. 3 Ethics 219
An Investigation of the Therac-25 Accidents 222
Ethics and Information Systems: The Corporate Domain 264
Ethical Issues 284
Self-Assessment 296
Pt. 4 The Internet 301
Excerpts from "Measuring the Internet Economy" 305
A Framework for Assessing the Global Diffusion of the Internet 319
Internet Paradox 348
Internet Paradox Revisited 368
Excerpts from "Cyberspaces: Familiar Territory or Lawless Frontiers" 388
Evaluating Federal Web Sites: Improving E-Government for the People 400
Bridging the Racial Divide on the Internet 413
Internet Self-Efficacy and the Psychology of the Digital Divide 418
Using E-mail for Personal Relationships: The Difference Gender Makes 431
Anonymity on the Internet: Why the Price May Be Too High 447
Library Bill of Rights 451
Free Speech 452
Index 475
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