Comunicación eficaz

Overview

Esta obra se dirige a todas las personas interesadas en desarrollar sus conocimientos sobre técnicas de comunicación en un entorno de trabajo. Aborda concretamente cuestiones relativas a cómo escuchar, cómo dirigir reuniones y hacerlas más creativas, la comunicación con los empleados de primera línea, los mensajes implícitos y la formación de equipos eficaces de dirección.

Esta serie ha sido diseñada para ofrecer a los directivos y profesionales la información fundamental que ...

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Overview

Esta obra se dirige a todas las personas interesadas en desarrollar sus conocimientos sobre técnicas de comunicación en un entorno de trabajo. Aborda concretamente cuestiones relativas a cómo escuchar, cómo dirigir reuniones y hacerlas más creativas, la comunicación con los empleados de primera línea, los mensajes implícitos y la formación de equipos eficaces de dirección.

Esta serie ha sido diseñada para ofrecer a los directivos y profesionales la información fundamental que necesitan para seguir siendo competitivos en un mundo que se mueve con gran rapidez. Incluye artículos escritos por los más destacados pensadores, cuyos trabajos han definido campos enteros de conocimiento, y por las estrellas más prometedoras, cuyas opiniones apuntan a un cambio de definición en la concepción que tenemos sobre los negocios

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Product Details

  • ISBN-13: 9788423422852
  • Publisher: Ediciones Deusto
  • Publication date: 8/15/2006
  • Language: Spanish
  • Series: Ideas con Impacto Series
  • Edition description: Spanish-language Edition
  • Pages: 221
  • Product dimensions: 6.10 (w) x 9.10 (h) x 0.60 (d)

Table of Contents

Escuchemos provechosamente a nuestros interlocutores
RALPH G. NICHOLS y LEONARD A. STEVENS

Cómo dirigir reuniones
ANTONY JAY

Reuniones creativas compartiendo el poder
GEORGE M. PRINCE

Nadie se fía plenamente del jefe: ¿qué hacer entonces?
FERNANDO BARTOLOMÉ

La destreza incompetente
CHRIS ARGYRIS

Los mensajes ocultos que envían los directores
MICHAEL B. MCCASKEY

Cómo informar y cambiar a los empleados de primera línea
T.J. LARKIN Y SANDAR LARKIN

Cómo pueden mantener un buen debate los equipos de dirección
KATHLEEN M. EISENHARDT, JEAN 1. KAHWAJY y L.J. BOURGEOIS III

Los autores

Índice alfabético

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