Conflict Across Cultures: Unique Experience of Bridging Differences

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Cultural differences among group members, whether they belong to multinational business teams or culturally diverse families, are frequently the sources of misunderstanding and conflict. Using examples from a variety of cultures to illustrate techniques for resolving these conflicts, LeBaron & Pillay demystify the complex ways in which misunderstandings can arise as a result of cultural differences.
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Product Details

  • ISBN-13: 9781931930222
  • Publisher: Nicholas Brealey Publishing
  • Publication date: 9/28/2006
  • Edition description: New Edition
  • Pages: 240
  • Sales rank: 997,024
  • Product dimensions: 6.10 (w) x 9.10 (h) x 0.71 (d)

Meet the Author

Michelle LeBaron is professor of law and director of the UBC Program on Dispute Resolution. She consults on intercultural conflict around the world and is the author of three previous books.Venashri Pillay is a senior researcher with ACCORD in South Africa and is completing her PhD in conflict analysis and resolution at George Mason University. She has practiced social work in diverse communities in South Africa and the United States.
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  • Anonymous

    Posted May 18, 2007

    Comprehensive discussion of resolving intercultural conflicts

    On April 29, 1992, a California jury acquitted four Los Angeles police officers of using excessive force against Rodney King, an African-American motorist whom they had severely beaten after a high-speed car chase. The beating had been caught on camera and televised. The not-guilty verdict sparked four days of massive rioting by blacks in Los Angeles. To help quell the mayhem, King appealed for public order by asking, 'Can we all get along?' Unfortunately, 'getting along' is never easy, particularly when cultures come into conflict, as embodied by the white law enforcement officers and the black driver. Considering the number of such seemingly intractable conflicts around the world, many contend that they simply cannot be resolved. This book claims otherwise, at least for smaller-scale disagreements where members of different cultures can sit down with each other to iron things out. Michelle LeBaron and Venashri Pillay explain the potential of 'building relationships' as a solution to conflict. They focus on using knowledge and understanding to bridge cultural chasms, and report on international studies and case histories. They also explain the psychology of conflict and cultural assumptions. We applaud the authors for their insightful analysis and intelligent approach, and recommend this book to human resource managers and others who work with employees from a variety of cultural backgrounds.

    1 out of 1 people found this review helpful.

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  • Anonymous

    Posted July 2, 2011

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