Conflict Resolution / Edition 1 by Daniel Dana, Roger A. Formisano | | 9780071364317 | Paperback | Barnes & Noble
Conflict Resolution / Edition 1

Conflict Resolution / Edition 1

4.1 9
by Daniel Dana, Roger A. Formisano
     
 

ISBN-10: 0071364315

ISBN-13: 9780071364317

Pub. Date: 12/13/2000

Publisher: McGraw-Hill Professional Publishing

Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.

Overview

Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.

Product Details

ISBN-13:
9780071364317
Publisher:
McGraw-Hill Professional Publishing
Publication date:
12/13/2000
Series:
Briefcase Books Series
Pages:
192
Sales rank:
373,895
Product dimensions:
6.20(w) x 9.00(h) x 0.60(d)

Table of Contents

1. What's a Conflict?

2. So What if There's a Conflict?

3. How to Resolve Any Conflict.

4. How to Resolve a Conflict Between Others.

5. How to Resolve a Conflict Between Yourself and Another.

6. How to Resolve Team Conflict.

7. How to Mediate All the Time to Prevent Conflicts.

8. Strategic Management of Organizational Conflict.

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Conflict Resolution 4.1 out of 5 based on 0 ratings. 9 reviews.
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Easy to read book. Valuable information. Focuses on mediation.
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Guest More than 1 year ago
This book taught me many things in life. It teaches many concepts of conflict resolution in life. I wish everyone would read it. It is amzingly outsating. 5 stars!!
Guest More than 1 year ago
This is a book for everyone involved in conflict resolution. Whether you are a manager dealing with employees or a professional mediator, this book is a valuable resource.
Guest More than 1 year ago
I find that I have had this book with me every day for almost a month, which gives a bottom line. I think the book is well worth the cost, though I plan to do a better review once I've really digested it.