Conflict Resolution for the Helping Professions / Edition 2by Allan Edward Barsky
Pub. Date: 08/01/2006
Publisher: Cengage Learning
This hands-on text provides the theory, skills, and exercises to prepare readers for an array of conflict situations. It encourages developing professionals to see themselves as reflective practitioners in the roles of negotiators, mediators, and advocates.
Table of Contents1. Introduction.
2. The Reflective CR Practitioner.
5. Mediation with Groups.
Appendix 1: Glossary.
Appendix 2: Resources.
Appendix 3: Supporting Development of Mediation.
Appendix 4: Decision Trees.
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