Connected for Health: Using Electronic Health Records to Transform Care Delivery / Edition 1by Louise L. Liang, Donald M. Berwick
Kaiser Permanente has implemented the largest nongovernmentalelectronic health record in the world, serving more than 8.6million Kaiser Permanente members. Called KP HealthConnect, itsimpact on patient care outcomes, efficiency, safety, and patientengagement and satisfaction already is of intense interestthroughout the health care industry. In this volume, Louise L… See more details below
Kaiser Permanente has implemented the largest nongovernmentalelectronic health record in the world, serving more than 8.6million Kaiser Permanente members. Called KP HealthConnect, itsimpact on patient care outcomes, efficiency, safety, and patientengagement and satisfaction already is of intense interestthroughout the health care industry. In this volume, Louise L.Liang, MD, who led the massive KP HealthConnect implementation,collects lessons learned from the organization's successfuldeployment strategy and highlights ways in which the newtechnological tools are changing and improving - the health careprovided to patients and the operations and culture of theorganization.
Advance praise for Connected for Health
"Health care transformation requires leadership and innovation.Connected for Health clearly shows there is no shortage ofeither at Kaiser Permanente. This is a must read for policy makersand practitioners as the lessons are of critical value if we are toachieve quality, affordable care for Americans."
—H. Stephen Lieber, president and CEO, HealthcareInformation and Management Systems Society
"Connected for Health shares what Kaiser Permanente haslearned so far in tapping the vast potential of electronic healthrecords to improve care and expand the frontiers of medicalresearch. It is a journey that should be of great interest topolicy leaders in the United States and around the world."
—Karen Davis, president, The Commonwealth Fund
"This book is destined to become an important part of thecritical dialogue on what reforming our health care system reallymeans."
—James J. Mongan, MD, Professor of Health Care Policy andSocial Medicine, Harvard Medical School
"Connected for Health shows how KP HealthConnect isfacilitating great team-based care, getting quality right everytime, getting patients activated, and freeing caregivers to connectas true healers with their patients."
—Margaret E. O'Kane, president, National Committee forQuality Assurance
"Effective implementation and use of health informationtechnology is critical to improving the quality, safety, andaffordability of health care. This book provides a greatopportunity for others to learn from Kaiser Permanente's pioneeringefforts."
—Janet M. Corrigan, president and CEO, National QualityForum
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Table of Contents
Forward (Donald M. Berwick).
Introduction (Louise L. Liang).
KP HealthConnect: A Primer.
SECTION I: SETTING THE COURSE.
1 Opportunity and Strategic Leadership (Louise L.Liang).
SECTION II: LAYING THE TRACKS.
2 Implementation through Collaboration (Donna Deckardand Pamela Hudson).
3 Physician Leadership and Engagement (Andrew M.Wiesenthal).
4 Nursing Leadership and Impact (Marilyn P. Chow andValerie Fong).
Case Study: Deploying KP HealthConnect in Colorado (John H.Cochran).
SECTION III: HARVESTING VALUE.
5 Making It Matter: Value and Quality (Terhilda Garridoand Alide Chase).
6 Managing the Health of Populations (Louise L. Liang,Robert Unitan, and Jed Weissberg).
7 Redesigning Primary Care with KP HealthConnect (RuthBrentari and Leslie Francis).
8 Making Health Personal (Kate Christensen and Anna-LisaSilvestre).
9 Improving Patient Safety (Douglas Bonacum).
10 Supercharging Research through KP HealthConnect (MaryL. Durham).
SECTION IV: FUTURE DIRECTIONS.
11 KP HealthConnect and the Archimedes Model (David M.Eddy).
12 The Digital Transformation of Health Care (George C.Halvorson).
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