Contracting for Public Services Delivery

Contracting for Public Services Delivery

by Carsten Greve
     
 

ISBN-10: 0415356555

ISBN-13: 9780415356558

Pub. Date: 03/01/2006

Publisher: Taylor & Francis

Insightful and comprehensive and covering new subjects like globalization and IT, this text, international in its approach, provides a thorough introduction to the key phases of the contracting process and the skills required by managers in its implementation.

These include:

  • policy for contracting
  • strategic purchasing
  • understanding

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Overview

Insightful and comprehensive and covering new subjects like globalization and IT, this text, international in its approach, provides a thorough introduction to the key phases of the contracting process and the skills required by managers in its implementation.

These include:

  • policy for contracting
  • strategic purchasing
  • understanding markets
  • communicating the contracting decision
  • designing and drafting the contract
  • the role of the consumer
  • the regulation of service provision

Illustrated throughout with practitioner case-studies from a range of OECD countries, this book presents an important new theoretical ‘contract management model’ and a ‘mature contract model', and explores the mechanisms, formal rules and informal norms that influence the way governments contract for public services. This book is essential reading for all students of public management and all public service managers.

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Product Details

ISBN-13:
9780415356558
Publisher:
Taylor & Francis
Publication date:
03/01/2006
Series:
Routledge Masters in Public Management Series
Edition description:
New
Pages:
224
Product dimensions:
6.10(w) x 9.10(h) x 0.50(d)

Table of Contents

Part 1: Introduction 1. Introduction: The Contractual Age in Public Service Delivery 2. Managing Contracts: A Conceptual Model Part 2: Organising for Contracting 3. Contract Management Capacity 4. Using Information Technology in Contract Management 5. Training and Educating Contract Managers Part 3: Contracting and Public Service Delivery Systems 6. Private Providers of Public Services 7. Public-Private Partnerships Part 4: Conclusions 8. Holding Contractors Accountable: The Regulatory Context 9. Conclusions: Contracting for Public Services

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