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Controlling Restaurant and Food Service Labor Costs: 365 Insider Secrets Revealed (The Food Service Professional Guide To Series 7)


This new series of fifteen books - The Food Service Professional Guide TO Series from the editors of the Food Service Professional are the best and most comprehensive books for serious food service operators available today.

These step-by-step guides on a specific management subject range from finding a great site for your new restaurant to how to train your wait staff and literally everything in between. They are easy and fast-to-read, easy to understand and will take the ...

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This new series of fifteen books - The Food Service Professional Guide TO Series from the editors of the Food Service Professional are the best and most comprehensive books for serious food service operators available today.

These step-by-step guides on a specific management subject range from finding a great site for your new restaurant to how to train your wait staff and literally everything in between. They are easy and fast-to-read, easy to understand and will take the mystery out of the subject. The information is boiled down to the essence. They are filled to the brim with up to date and pertinent information.

The books cover all the bases, providing clear explanations and helpful, specific information. All titles in the series include the phone numbers and web sites of all companies discussed. What you will not find are wordy explanations, tales of how someone did it better, or a scholarly lecture on the theory.

Every paragraph in each of the books are comprehensive, well researched, engrossing, and just plain fun-to-read, yet are packed with interesting ideas. You will be using your highlighter a lot! The best part aside from the content is they are very moderately priced. You can also purchase the whole 15 book series the isbn number is 0-910627-26-6. You are bound to get a great new idea to try on every page if not out of every paragraph. Do not be put off by the low price, these books really do deliver the critical information and eye opening ideas you need you to succeed without the fluff so commonly found in more expensive books on the subject. Highly recommended!

Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company president’s garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice.  Every book has resources, contact information, and web sites of the products or companies discussed.

This Atlantic Publishing eBook was professionally written, edited, fact checked, proofed and designed. The print version of this book is 144 pages and you receive exactly the same content. Over the years our books have won dozens of book awards for content, cover design and interior design including the prestigious Benjamin Franklin award for excellence in publishing. We are proud of the high quality of our books and hope you will enjoy this eBook version.

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Product Details

Table of Contents

1. The Foundation of Success
Service is Paramount 9
People are Assets 10
Reducing Your People Costs 11
Profits are Everyone's Business 12
Management Commitment 13
2. Building Your Team
Hiring Team Members 15
Your Challenge 15
Restaurant Employee Classifications 15
The Right Person for the Job 16
Clarifying Your Needs 17
Tasks 17
Skills and Responsibilities 18
Skill and Experience Training Expectations 18
Your Budget 19
Writing Job Descriptions 19
Job Description Tips and Resources 20
Your Employee Package 21
Wages 21
Gratuities 22
Employee Benefits 23
Costly (But Valuable) Benefits 24
Where to Find Your Next Employees 25
Advertising for People 26
Tips for Writing Powerful Ads 27
More Places to Find Help 28
Trainees for Hire 29
Outsourcing, Temps & Leasing 31
A Diverse Workforce 32
Employee Search Resources 34
Selecting the Right Candidate 36
Getting Ready to Interview 37
The Interview Process 39
Asking Probing Questions 40
Listening Intently 41
Judging Attitudes and Appearances 41
Pre-Employment Reviews 42
Hiring the Best Person for the Job 43
3. Saving Payroll Dollars
Saving Payroll Dollars 45
Offer the Right Benefit Package 46
Tax Deductions & Credits 47
Take Advantage of Benefits and Subsidies 49
Government Employment Programs 50
Disabled Worker Programs 52
Other Helpful Tax-Savers 53
Hidden Payroll Expense Savings 54
Other Payroll Resources 55
4. Training
Teaching Success 57
Invest in Training 57
Reasons for Training 57
Train the Trainer 58
Your Training Needs 58
Specific Training Areas 59
Setting Goals and Expectations 60
Establishing Quality, Productivity & Performance Standards 61
Productivity Standards 62
Training Plans 64
Starting Off Right 65
Meetings 66
Culinary and Hospitality Programs 67
In-House Training Programs 68
Adult Education 69
5. Employee Supervision
Leadership 71
Leading by Example 71
Empowering People 73
Employee Motivation 73
Interesting Work 74
Employee Attitudes 75
Challenge Your Employees 76
Leadership Tips 77
Employee Policies 78
Gone, But Not Forgotten 80
Drug and Alcohol Problems 81
Employee Problems 81
Disciplinary Actions 83
Terminate Wisely 84
Employee Turnover 85
Why They Leave 85
The Cost of Turnover 86
6. Scheduling Your Staff
The 8 Basic Scheduling Steps 87
Scheduling Truisms 88
Schedule Types and Patterns 89
Other Possible Scheduling Methods 91
The Negative Impacts of Understaffing 92
The Negative Impacts of Overstaffing 93
Scheduling Tips and Hints 94
Computerized Scheduling 95
7. Productivity
Productivity 97
Productivity is Also a Quality Goal 97
Productive People 98
Streamlined Tasks 102
Work Smarter, Not Harder 103
Adopt Technology 104
Other Ways to Save Labor 105
8. Productive Buildings
Building in Efficiency 107
Site Selection 107
Select Materials That Do the Work 108
Healthy Environments 109
Ergonomics 110
The Air We Breathe 111
Productive Environments 112
Beautiful and Carefree 113
Traffic and Workflow 114
Front-of-the-House Support Stations 115
Back-of-the-House--Your "Factory" 116
Employee Energy Boosters 117
Kitchen Design 118
Labor-Saving Equipment 119
Front-of-the-House Labor Savers 120
Communication Systems 121
Point-of-Sale Systems 121
Front-of-the-House Tools 122
Back-of-the-House Equipment 123
Purchasing Inventory-Control and Kitchen Equipment 124
Prep Equipment 124
Cleaning Equipment 126
Waste and Recycling Equipment 126
Storage Fixtures 127
Cooking Equipment 127
More Cooking-Equipment Tips 129
Beverage Tips 130
Other Cooking Innovations 130
Labor-Saving Equipment Resources 131
Manufacturer Lists, Articles, Reviews and Other Sources 132
9. Financial Decisions
Accounting Assistance 133
Cost Analysis Terms 134
What Are My Payroll Costs? 134
Labor Cost Calculations 135
Return on Investment 138
Soft Cost Savings 140
Simple ROI 140
Man vs. Machine 140
Helpful Labor Facts and Resources 142
Productivity Resources 142
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  • Anonymous

    Posted January 26, 2006

    You Can't Afford to Pass It Up

    I worked in restaurants where I felt unappreciated. I pledged to not cut corners in making my staff feel valued in my own establishment. That seemed impossible once I looked at my bottom line. This book reminded me that cutting labor costs could lead to costlier recruiting expenses once my staff flees looking for other work. A simple improvement, such as outsourcing payroll to an online service, is convenient and saves money. I also learned that making my restaurant a safe and enjoyable environment is an act of employee retention. Encouraging my staff, or playing their favorite music in the kitchen, goes a long way in reducing turnover. Even the worst bosses start off with the best intentions. They eventually become so focused on the bottom line that they do not notice their staff¿s morale. This book shows you how to keep both in sight.

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  • Anonymous

    Posted October 3, 2002

    Great Book!

    I Found These step-by-step guides easy-to-read, and easy to understand! The books are packed with information. They reminded me of "cliff Notes" from my college days.The information is comprehensive without the fluff you find in so many of the more expensive books out there on the subject. The books are also packed with resources such as phone numbers and the web sites of the companies they are discussing - there is no "theory" just great information.

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