Conversation And Community

Conversation And Community

by Anne Gentle
     
 

View All Available Formats & Editions

Conversation and Community: The Social Web for Technical Documentation, industry expert Anne Gentle's new book, brings the tools of the Social Web to technical documentation. She looks at the most important Web 2.0 tools, including blogs, wikis, micro-blogging, and syndication, and shows how they can be used to foster conversations and a community with your

Overview

Conversation and Community: The Social Web for Technical Documentation, industry expert Anne Gentle's new book, brings the tools of the Social Web to technical documentation. She looks at the most important Web 2.0 tools, including blogs, wikis, micro-blogging, and syndication, and shows how they can be used to foster conversations and a community with your customers.

Through examples and her own hard-won experience with these technologies, Gentle provides practical guidance for technical communicators, marketers, and anyone who wants to use the Social Web to interact with customers.

Product Details

ISBN-13:
9780982219119
Publisher:
XML Press
Publication date:
07/01/2009
Edition description:
New Edition
Pages:
242
Product dimensions:
0.51(w) x 5.50(h) x 8.50(d)

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >