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Bosses, friends, family members, they've made your life hell — until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. ...
Bosses, friends, family members, they've made your life hell — until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to:
Stand up to anyone — without fighting.
Blunt a sniper's attack.
Get a clam to talk.
Cut off a Sherman tank at the pass.
Get stallers off the dime.
Move a complainer into a problem-solving mode.
Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!
Posted August 5, 2009
I Also Recommend:
Coping with Difficult People is a valuable book for business managers.
The genesis for this work was due to the author's unfruitful search for a book on this topic. Nowadays, there are several publications in the bookstores and on-line, but back in 1981, the field was skimpy at best.
I like this book for several reasons of which I will list the top three (3).
1. It was written by a person with real management experience - not an academia type (although the author is a Ph.D.)
2. It is not a Cartoon style book of the modern variety. It has substance and treats the material seriously. Most of the current plethora of management books is really embarrassing.
3. The advice in the book is actually useful. While it certainly has to be customized for each situation, the
groundwork is intact.
There truly are difficult people that we must all contend with. It doesn't matter if they are a subordinate, coworker or our boss. Life can be greatly improved by positively dealing with these problem people. As a corporate director of Human Resources and a person that has worked in management since the 70's, I find myself occasionally referring back to this book as I encounter the difficult behavior types. And God bless me, I have encountered them all.
You might also find useful - Don't Bring It to Work: Breaking the Family Patterns That Limit Success, I Hate People!: Kick Loose from the Overbearing and Underhanded Jerks at Work and Get What You Want Out of Your Job, How to Argue & Win Every Time: At Home, At Work, In Court, Everywhere, Everyday and Wingtips with Spurs.
I hope you find this review helpful.
Michael L. Gooch, SPHR
3 out of 3 people found this review helpful.Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.
Posted November 15, 2009
Posted January 4, 2003
Demand new respect from the difficult people you encounter on your journey with easy to use, practical advice from Robert Bramson. I found this handy little referece guide so helpful that I included it in the suggested reading list of my own book titled, Rat Race Relaxer: Your Potential & The Maze of Life.
2 out of 2 people found this review helpful.Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.