Costing Human Resources: The Financial Impact of Behavior on Organizations / Edition 4

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This text addresses the methods available for estimating the dollar value of human resource development programs. It has been thoroughly updated to reflect all the changes in government regulations as they affect the cost of human resources to a company or organization.

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Editorial Reviews

Complaining that most valuations of human resource (HR) programs only evaluate in statistical or behavioral terms, the author examines methods of estimating the dollar value of (HR) programs in nine key areas. Among the topics treated are employee absenteeism and turnover, the investigation and litigation of employee discrimination lawsuits, employee assistance programs, work-site health promotion, employee attitude measurement, and training and development efforts. Annotation c. Book News, Inc., Portland, OR (
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Product Details

  • ISBN-13: 9780324007091
  • Publisher: Cengage Learning
  • Publication date: 12/28/1999
  • Edition number: 4
  • Pages: 384
  • Product dimensions: 6.39 (w) x 9.10 (h) x 0.58 (d)

Table of Contents

Ch. 1 The Costs and Benefits of Human Resources 1
Pt. I Costing Employee Turnover, Absenteeism, and Human Resource Mismanagement 21
Ch. 2 The High Cost of Employee Turnover 23
Ch. 3 The Hidden Costs of Absenteeism and Sick Leave 59
Ch. 4 The High Cost of Mismanaging Human Resources 83
Pt. II Costing EAPs and Worksite Health-Promotion Programs, Attitudes, and Work - Life Programs 107
Ch. 5 Costing the Effects of Employee Assistance and Worksite Health-Promotion Programs 109
Ch. 6 The Financial Impact of Employee Attitudes 139
Ch. 7 The Strategic and Financial Effects of Work - Life Programs 163
Pt. III HR Programs: A Return-on-Investment Perspective 187
Ch. 8 Utility: The Concept and Its Measurement 189
Ch. 9 Estimating the Economic Value of Job Performance 219
Ch. 10 Valid Selection Procedures Can Pay Off 253
Ch. 11 Estimating the Costs and Benefits of Human Resource Development Programs 285
Ch. 12 Linking Effective Human Resources Management to Profits 315
App. A The Taylor-Russell Tables 331
App. B The Naylor-Shine Table for Determining the Increase in Mean Criterion Score Obtained by Using a Selection Device 339
Index 351
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