CQ: Developing Cultural Intelligence at Work

CQ: Developing Cultural Intelligence at Work

by P. Earley, Soon Ang, Joo-Seng Tan
     
 

ISBN-10: 0804771723

ISBN-13: 9780804771726

Pub. Date: 04/30/2010

Publisher: Stanford University Press

This book explains to those living and working in another country how to identify and develop their Cultural Intelligence, or CQ. Cultural intelligence is an outsider’s natural ability to interpret and respond to unfamiliar cultural signals in an appropriate manner.

CQ is distinguished by three core features: the head, or the ability to discover new

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Overview

This book explains to those living and working in another country how to identify and develop their Cultural Intelligence, or CQ. Cultural intelligence is an outsider’s natural ability to interpret and respond to unfamiliar cultural signals in an appropriate manner.

CQ is distinguished by three core features: the head, or the ability to discover new information about a culture; the heart, or one’s motivation and confidence in dealing with a culture; and the body, or the capability to adapt actions and behavior so that they are appropriate in a new culture.

A manager with a high CQ can enter into new cultural settings—national, professional, organizational, regional—and immediately understand what is happening and why, confidently interact with people, and engage in the right actions. Filled with real-world examples and case studies, this book explains how to assess one’s own skills and improve one’s CQ.

Product Details

ISBN-13:
9780804771726
Publisher:
Stanford University Press
Publication date:
04/30/2010
Pages:
264
Sales rank:
1,428,646
Product dimensions:
5.90(w) x 8.90(h) x 0.70(d)

Table of Contents

Introduction : positioning cultural intelligence in the global economy1
Ch. 1What is cultural intelligence and why does it matter?19
Ch. 2Preparing your mind : the cultural strategic thinking basis of CQ42
Ch. 3Directing your energy : the motivational basis of CQ61
Ch. 4Presenting yourself : the behavioral basis of CQ82
Ch. 5Working effectively in the culturally diverse workplace103
Ch. 6Succeeding in global work assignments124
Ch. 7Building high-performing global teams150
Ch. 8Leading globally175
Ch. 9Summary and concluding thoughts199

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