Crash Course in Teen Services [Crash Course Series]

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Learn about the world of today's teens and how to communicate with this very important segment of your library's audience. Gather ideas for enlisting help from teachers and school librarians in planning programming to bring teens to the library. Examples of real life reference interviews follow a list of tools to have at the teen reference desk. The essential elements of building teen collection and reader's advisory services are presented with ideas for creating a teen friendly library. Information will be useful to librarians in smaller libraries and persons assigned to teen services as a part of their other duties.

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Editorial Reviews

From the Publisher
"Miller has put together this useful title that provides basics, best practices, and readers advisory for teen and young adult librarians in both school and public library settings. Intended as a starting point for those new to teen services as well as a tickler for those with more experience, this crash course starts with acquainting the reader with the audience — teens — and works its way through all the services that impact this increasingly visible and vocal group of library users….Designed to be dipped into (Help! I need a teen program fast!) or read cover to cover, anyone involved with working with teens or charged with developing the space, resource or attitude to serve them will appreciate having Miller's book on hand."


Colorado Association of Libraries

"Here is a volume in the Crash Course series, designed to cover practical aspects of library service….Designed for librarians new to teen service, the book offers advice on relating to teens and creating teen-friendly space as well as tips on teen-centered reference, collection development, readers' advisory, programming, and the three Ps: professional resources, professional development, and public relations….Readable and practical."



"Drawing on her experience as a librarian in both schools and public libraries, Miller provides sound guidance….[P]rovides quick and useful information to new librarians and staff working with teens, and it is especially helpful to those working in smaller public libraries, where resources and funding is often limited. The book may also be useful for providing an administrator with a quick overview of the requirements and benefits of a teen program. The down-to-earth manner and sensible approach make this book widely accessible."



"I especially liked the author's emphasis on including teends in the entire process of planning programs, designing their space, and soliciting input into the teen collection…[A] good starting point and guide."


Oklahoma Librarian

"Experts write the series. For example, Donna P. Miller, the author of this book, has over 20 years working in both public and school libraries. The volumes are here to give novices the insights these experts have gained through their years of experience."



"If you want to inspire and encourage young adults to use your public library, then Crash Course in Teen Services is for you. . . . This inspirational and practical resource will spur many library staff to create or improve library activities thus improving teen patronage. Miller provides a 'one-stop' resource that assists library staff to understand the importance of providing relevant information services and resources to young adults. . . . Though this book is targeted at those library staff who are new to teen services, it is a valuable tool in updating more experienced staff in new techniques and information methods. With the aid of Crash Course in Teen Services, any librarian can create vibrant and innovative programmes that will ensure the future life of our public libraries."


The Australian Library Journal

"Miller's excellent and highly accessible crash course is a must read for all public librarians providing both insight and innovation for the twenty-first century librarian and their service department."


Library Review

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Product Details

  • ISBN-13: 9781591585657
  • Publisher: Libraries Unlimited
  • Publication date: 12/28/2007
  • Series: Crash Course Series
  • Edition description: New Edition
  • Pages: 140
  • Product dimensions: 8.30 (w) x 10.90 (h) x 0.40 (d)

Meet the Author

DONNA P. MILLER, Library Media Coordinator for the Mesa County Valley School District #51 in Grand Junction, Colorado has over 20 years library experience in schools and public libraries. She has an MLS from the University of North Texas. She has co-authored two books, Developing an Integrated Library Program with J. Anderson, and Day by Day: Professional Journaling for Library Media Specialists with K. Larsen, and is author of The Standards-Based Integrated Library.

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Table of Contents


Chapter I: The World of Today's Teens

Chapter II: Reality Reference: Assume Nothing

Chapter III: The Teen Collection

Chapter IV: Reader's Advisory

Chapter V: Programming for Teens

Chapter VI: Creating a Teen-Friendly Library

Chapter VII: The Three P's



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