Creating High-Performance Government Organizations / Edition 1

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Overview

This is the most challenging time for public management that I have seen in my 35 years of public and non-profit service. The ?survivors,' ten years from now, will be working in systems they could not possibly imagine now. They will have gotten there not just by luck, but by the full commitment of all members of their organizations and by dramatically different methods of public engagement. This book is an excellent resource for starting that journey and for assessing the progress of efforts to date.
?James Kunde, executive director, Coalition to Improve Management in State and Local Government

Creating High-Performance Government Organizations presents practical advice and tools that managers and innovators at every level of government can use in molding their organizations into results-oriented, mission-driven operations. Developed by a top-notch author team under the auspices of The Alliance for Redesigning Government, these recommAndations are rooted in the authors' years of experience in the public and private sectors, and thorough research into the theory and practice of organizational transformation.

The more than three dozen cases presented here will help you understand what high-performance organizations are and develop a clearer understanding of the preconditions to major change, the steps essential to getting started, and ways to overcome common roadblocks along the way.

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Product Details

Meet the Author

THE ALLIANCE FOR REDESIGNING GOVERNMENT, part of the National Academy of Public Administration, is dedicated to improving government by linking the many thousands of people who are actively creating better ways to govern, learning from their efforts, and building tools for change.

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Table of Contents

Foreword
Acknowledgments
The Authors
Introduction: Welcome to the New World of Government 1
Pt. 1 Meeting the Challenges of Improving Government Performance 9
1 Understanding High-Performance Organizations 11
2 Challenges and Opportunities for Change in the Public Sector 23
3 Mastering the Politics of Change 38
Pt. 2 Key Steps in Planning for High Performance 47
4 Preparing the Way for Change 49
5 Crafting Your Vision, Mission, and Values 66
6 Conducting Useful Organizational Assessments 76
7 Designing a Results-Driven Plan for Change 89
Pt. 3 Strengthening Central Management Systems to Support High Performance 123
8 An Introduction to High-Performance Central Management Systems 125
9 High-Performance Budgeting Systems 129
10 High-Performance Human Resource Systems 143
11 High-Performance Procurement Systems 161
Conclusion: Initiating Change 173
References 181
Index 187
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