Creating Hospitals We Can Trust is for anyone who wants to promote, provide or receive good hospital care. It describes the necessary components of quality care at the bedside, and it explains how anyone can look beyond PR rhetoric and readily determine whether those conditions are present or absent in their community hospital.
Though it primarily addresses the public, it explains what hospital professionals and executives can do both to take good care of their patients and to produce increasingly better economic outcomes. It also describes how today's journalists can report more substantively about a health care system that has now become very powerful over everyday lives, whether we are sick or well.
