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Creative Management of Small Public Libraries in the 21st Century
316
by Carol Smallwood (Editor)
Carol Smallwood
Creative Management of Small Public Libraries in the 21st Century
316
by Carol Smallwood (Editor)
Carol Smallwood
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Overview
Creative Management of Small Public Libraries in the 21st Century isan anthology on small public libraries as centers of communities serving populations under 25,000 that make up most of the public library systems in the United States. A wide selection of topics was sought from contributors with varied backgrounds reflecting the diversity of small public libraries. The thirty-two chapters are arranged: Staff; Programming; Management; Technology; Networking; Fundraising; User Services and provide tools to lead a local public library with relevant and successful services. This volume shares a common sense approach to providing a small (in staff size or budget) but mighty (in impact and outcome) public library service. The contributors demonstrate that by turning the service delivery team outward to the community with enthusiasm and positive energy, it is possible to achieve significant results. Many chapters summarize best practices that can serve as checklists for the novice library director or as a review for the more seasoned manager working through new responsibilities. Chapters are tactical, focusing on specific issues for managers such as performance evaluations, effective programming, or e-reader services. Time management is crucial in a small or rural public library as well as the challenges associated with managing Friends and volunteers. While most public libraries do not have the resources to satisfy customer expectations for instant gratification, ultra-convenience and state-of-the-art technologies, The authors of this book details strategies and methods for providing top-notch customer service while moving beyond customer service to the creation of meaningful customer relationships. This volume makes an important contribution to the literature by reminding us that public libraries transform communities of every size. In fact, never before has the role of the public library been a more critical thread in the fabric of community life.
Product Details
ISBN-13: | 9781442243569 |
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Publisher: | Rowman & Littlefield Publishers, Inc. |
Publication date: | 12/23/2014 |
Pages: | 316 |
Product dimensions: | 6.00(w) x 8.70(h) x 1.00(d) |
About the Author
Carol Smallwood received a MLS from Western Michigan University, MA in History from Eastern Michigan University. Librarians as Community Partners: an Outreach Handbook; Bringing the Arts into the Library are recent ALA anthologies. Others are: Women on Poetry: Writing, Revising, Publishing and Teaching (McFarland, 2012); Marketing Your Library (McFarland, 2012); Library Services for Multicultural Patrons: Strategies to Encourage Library Use (Scarecrow Press, 2013). Her library experience includes school, public, academic, special, as well as administration and being a library systems consultant. In 2019, Carol Smallwood was awarded the Albert Nelson Marquis Lifetime Achievement Award by Marquis Who's Who.
Table of Contents
ForewordPrefaceAcknowledgmentsPart I Staff Chapter 1 Attitudes Padma PolepeddiChapter 2 Employee Energy=Motivate Connect 2 Empower (E=MC2) Amanda D. McKay Biarkis and Johnna SchultzChapter 3 Staff Evaluations Padma PolepeddiChapter 4 Succession Planning Strategies for Small Public Libraries Karen Harrison DyckPart II ProgrammingChapter 5 Cultivating Conversation, Memory & Self-Awareness: Women & Libraries Post-Retirement Joanna Kluever, Wayne FinleyChapter 6 Patron Facilitated Programming Shawn D. Walsh and Melanie A. LyttleChapter 7 Programming: Helping the Community Learn More About Itself Judith WinesChapter 8 Successful Adult Programming Using Local Resources Diana StirlingPart III ManagementChapter 9 Building a Dynamic System for Relevant Statistical Analysis Joshua K. JohnsonChapter 10 Collection Management in Small Public Libraries Brady A. ClemensChapter 11 Establishing an Inviting Atmosphere Through Library Displays Cynthia HarbesonChapter 12 The Helping Hands of Boomers in Friends of the Library Groups Kim Becnel and LouAnn MorehouseChapter 13 Making an Inviting Library Atmosphere Jan BurnsChapter 14 When Small Means Really Small Joy WorlandPart IV TechnologyChapter 15 E-reading in Rural Libraries: A Guide to Effective Support David RobinsonChapter 16 Facebook Classes for Older Patrons Sarah KaufmanChapter 17 Preserving Your Community's Memories: Developing Librarians for Digital Preservation Vanessa Neblett and Shane RoopnarineChapter 18 Search Engine Optimization (SEO) and Library Web Content Lauren MagnusonChapter 19 Seniors in Cyberspace RoseAleta LaurellPart V NetworkingChapter 20 Celebrating Creative Achievements: Facilitating Networking, Learning, and Camaraderie Sharon MillerChapter 21 Supporting Success: Thinking Outside the Box via In-State Sister Libraries April RitchiePart VI FundraisingChapter 22 Beyond the Book Sale: Creative Fundraising for Your Small Public Library Portia KapraunChapter 23 Fundraising: Filling the Gap Without Grants Judith WinesChapter 24 Grantsmanship Methods and Strategies for Rural and Small-Town Librarians Dwight McInvaillChapter 25 Programming Turned Fundraisers from a Library Board Trustee Member/Librarian Perspective Linda Burkey WadePart VII User ServicesChapter 26 The After School Café Amy WhiteChapter 27 Instructional Design and the Public Librarian Melissa CornwellChapter 28 Library Services for Users in their 20s & 30s Samantha C. HelmickChapter 29 Market Research: a Vital Tool for the Survival of Public Libraries Brian A. ReynoldsChapter 30 Simple Strategies for Improving the User Experience with the Library Website Teri Oaks Gallaway and James B. HobbsChapter 31 A Tree Without Roots Cannot Grow: Creative Outreach to African-American Genealogical Patrons Nancy RicheyChapter 32 We Started a Festival: The Halloween Costume Collection Amy WhiteIndexAbout the ContributorsFrom the B&N Reads Blog
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