×

Uh-oh, it looks like your Internet Explorer is out of date.

For a better shopping experience, please upgrade now.

Credibility: How Leaders Gain and Lose It, Why People Demand It / Edition 2
     

Credibility: How Leaders Gain and Lose It, Why People Demand It / Edition 2

3.0 4
by James M. Kouzes
 

See All Formats & Editions

ISBN-10: 0470651717

ISBN-13: 9780470651711

Pub. Date: 08/02/2011

Publisher: Wiley

The first true revision of the classic book from the bestselling author of The Leadership Challenge

As the world falls deeper into economic downturns and warfare, the question of credibility (how leaders gain and lose it) is more important than ever. Building on their research from The Leadership Challenge, James Kouzes and Barry Posner explore in

Overview

The first true revision of the classic book from the bestselling author of The Leadership Challenge

As the world falls deeper into economic downturns and warfare, the question of credibility (how leaders gain and lose it) is more important than ever. Building on their research from The Leadership Challenge, James Kouzes and Barry Posner explore in Credibility why leadership is above all a relationship, with credibility as the cornerstone, and why leaders must "Say what you mean and mean what you say." This first full revision of the book since its initial publication in 1993 features new case studies from around the world, fully updated data and research, and a streamlined format. Written by the premier leadership experts working today, Credibility:

  • Reveals the six key disciplines that strengthen a leader's capacity for developing and sustaining credibility.
  • Provides rich examples of real managers in action
  • Includes updates to the applications and research

This personal, inspiring, and genuine guide helps you understand the fundamental importance of credibility for building personal and organizational success.

Product Details

ISBN-13:
9780470651711
Publisher:
Wiley
Publication date:
08/02/2011
Series:
J-B Leadership Challenge: Kouzes/Posner Series , #203
Pages:
272
Sales rank:
301,204
Product dimensions:
6.30(w) x 9.10(h) x 1.10(d)

Table of Contents

INTRODUCTION On Credibility and the Restoration of Trust and Confidence xi

1 Leadership Is a Relationship 1

2 Credibility Makes a Difference 22

3 Discover Your Self 42

4 Appreciate Constituents 62

5 Affirm Shared Values 84

6 Develop Capacity 111

7 Serve a Purpose 132

8 Sustain Hope 153

9 The Struggle to Be Human 174

EPILOGUE Character Counts 201

Notes 203

Acknowledgments 229

About the Authors 233

Index 237

Customer Reviews

Average Review:

Post to your social network

     

Most Helpful Customer Reviews

See all customer reviews

Credibility: How Leaders Gain and Lose It, Why People Demand It 3.4 out of 5 based on 0 ratings. 5 reviews.
Anonymous More than 1 year ago
If you have ever asked the question "Why do I trust my ______?" This book is sure to help you understand why you do. It is a great book that not only helps you understand those above you in the hierarchy of you organization, but also yourself.
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Guest More than 1 year ago
James M. Kouzes and Barry Z. Posner use detailed research to show how leaders can achieve credibility. This book tells what caring leaders should do. If you are a leader, heed it. If you are managed ¿ and not managing ¿ don¿t assume that your leaders care as much as those shown here. You will be ill-prepared for harsh reality. As a leader, you should know that the global marketplace has changed greatly. Now, shareholders jettison stocks if earnings fall below expectations. Executives slash U.S. jobs and export the remaining jobs to India and China. This is an age of multi-billion-dollar paychecks for chief executive officers, but psychological insecurity for workers. In this turmoil, it¿s great to read what good leaders should do. The book is practical with a solid psychological grounding. Bottom line from us: these researchers are nice guys, writing for similarly nice guys. But not every leader is a nice guy. So trust, but verify. Or lead, and be nice.