Crisis Management: Master the Skills to Prevent Disasters

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Overview

In today's volatile work environment, avoiding disaster is more important than ever. Crisis Management helps managers identify, manage, and prevent potential crises. Full of tips and tools on how to prepare an emergency list and how to utilize precrisis resources, this book shows managers how to shepherd their teams from crisis to success. The Harvard Business Essentials series is designed to provide comprehensive advice, personal coaching, background information, and guidance on the most relevant topics in ...

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Overview

In today's volatile work environment, avoiding disaster is more important than ever. Crisis Management helps managers identify, manage, and prevent potential crises. Full of tips and tools on how to prepare an emergency list and how to utilize precrisis resources, this book shows managers how to shepherd their teams from crisis to success. The Harvard Business Essentials series is designed to provide comprehensive advice, personal coaching, background information, and guidance on the most relevant topics in business. Drawing on rich content from Harvard Business School Publishing and other sources, these concise guides are carefully crafted to provide a highly practical resource for readers with all levels of experience and are especially valuable for the new manager. To assure quality and accuracy, a specialized content adviser from a world-class business school closely reviews each volume. Whether you are a new manager seeking to expand your skills or a seasoned professional looking to broaden your knowledge base, these solution-oriented books put reliable answers at your fingertips.

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Product Details

  • ISBN-13: 9781591394372
  • Publisher: Harvard Business Review Press
  • Publication date: 9/28/2004
  • Series: Harvard Business Essentials
  • Pages: 137
  • Sales rank: 653,969
  • Product dimensions: 6.20 (w) x 9.14 (h) x 0.57 (d)

Table of Contents

1 Taking stock of potential perils 1
2 Avoiding the avoidable 21
3 Contingency planning 35
4 Crisis recognition 53
5 Containment 65
6 Crisis resolution 77
7 Mastering the media 93
8 Learning from your experience 109
App How to write a press release 123
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  • Anonymous

    Posted December 20, 2007

    A superb guide to preparing for and handling any corporate crisis

    Be prepared. One day the company you own or help manage may face a severe crisis. Inexplicably, one of your most popular products suddenly proves lethally hazardous. Your accountant is frog-marched in handcuffs to the nearest slammer for embezzlement. Your plant in Malaysia blows up, injuring scores of locals. A tornado flattens your major warehouse complex and the surrounding town. Quick: What do you do? The best time to handle a corporate crisis is before it begins. First, assess the primary risks your company faces, then develop comprehensive contingency plans to face these potential crises. This superb book from the expert, lucid Harvard Business Essentials series provides a proven, step-by-step approach your company can use to plan for and deal with any corporate crisis. We strongly recommend this important guide to crisis planning and management. Its insightful analysis is well organized, clearly written and firmly supported with compelling case histories.

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