Crisis Management in Tourism

Hardcover (Print)
Used and New from Other Sellers
Used and New from Other Sellers
from $14.00
Usually ships in 1-2 business days
(Save 91%)
Other sellers (Hardcover)
  • All (8) from $14.00   
  • New (5) from $45.30   
  • Used (3) from $14.00   


The history of modern tourism records many localized and some international crises characterized by extreme and sudden reduction in demand for specific destination areas or types of tourism product. Managerial responses to such events include both problem solving and market recovery steps, but these vary in effectiveness and recovery may be slow to occur after the initial problems are overcome. With examples drawn from the UK, Europe, America, Australia and Asia, this book brings together a range of expert academic analysis of the latest thinking and practice in this increasingly important area of tourism management.

Read More Show Less

Product Details

  • ISBN-13: 9781845930479
  • Publisher: CAB International North America
  • Publication date: 1/15/2007
  • Series: CABI Series
  • Pages: 480
  • Product dimensions: 9.70 (w) x 6.70 (h) x 1.30 (d)

Meet the Author

Table of Contents

Preface: The Tsunami of 26th December 2005, PATA’s Initial Responses
• Crisis Management in Tourism -challenges for Managers and Researchers

Section 1: The Theoretical Aspect of Crisis Management in Tourism
• Post–crisis forecasting: better make haste slowly
• Policy response to rural dangers: managing educational visits in the wake of the foot and mouth and E. coli crises
• The Evolution of an Emergency Management Tourism Faculty Resource
• Crises and Disasters’ Aftermath: Notes for an Impact Assessment Approach
• Western and Eastern Approaches to Crisis Management for Global Tourism: Some Differences
• Crisis in Bali – Lessons in Tourism Recovery
• “CRISES” That scare Tourists investigating tourists’ travel-related concerns
• For better or worse: consumer perceptions of factors impacting company crisis outcome
• Tourism and terrorism – an analytical framework with special focus on the media
• Factors Influencing Crisis Management in Tourism Destinations

Section 2: Tourism Crisis Resulting from Natural Causes
• Crisis Management and Tourism Organisations - a Comparative Study in the European Alps
• Taiwan’s 921 earthquake, crisis management and research on no escape natural disaster
• International Tourism and Infectious Disease: Managing the Sars Crisis in Singapore
• A Proposed Model for Tourism Crisis Management. The UK’s Foot & Mouth Disease Crisis Analysed
• Phuket: Tsunami and Tourism- A Preliminary Investigation
• Tsunamis, Earthquakes, Volcanism and Other Problems: Disasters, Responses and Japanese Tourism

Section 3: Tourism Crisis Resulting from Human Actions
• The ‘Perfect Storm’: Turbulence and Crisis in the Global Airline Industry
• Responding to the Crisis of 2001 – The Australian Experience
• Restoring Kenyan Tourism in Crisis: Kenyan Tourism’s Response to Negative Travel Advisories 2003
• A Comparison of Pre and Post 9/11 Traveler Profiles: Post Crisis Marketing Implications
• Crisis Communication Response Strategies: A Case Study of the Irish Tourist Board’s Response to the 2001 European Foot and Mouth Scare
• The Regional Effect of Terrorism on Tourism: An Empirical Analysis
• Sabah’s Responses to September 11: A Tourism Analysis

Section 4: Conclusion
• Crisis in Indonesia
• Lessons from History, the Way Forward

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)