Cross-Cultural Skills for Deployed Air Force Personnel: Defining Cross-Cultural Performance

Overview

RAND researchers developed a framework of 14 categories of cross-cultural behaviors and used it to design a survey of recently deployed airmen about the importance of such behaviors to their deployed performance and the helpfulness of training they had received. Analyses of the survey results are presented, along with recommendations for the design of a comprehensive training program and for next steps.

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Overview

RAND researchers developed a framework of 14 categories of cross-cultural behaviors and used it to design a survey of recently deployed airmen about the importance of such behaviors to their deployed performance and the helpfulness of training they had received. Analyses of the survey results are presented, along with recommendations for the design of a comprehensive training program and for next steps.

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Product Details

  • ISBN-13: 9780833046062
  • Publisher: RAND Corporation
  • Publication date: 6/16/2009
  • Pages: 200
  • Product dimensions: 8.50 (w) x 11.00 (h) x 0.40 (d)

Table of Contents

Ch. 1 Introduction 1

Ch. 2 Defining cross-cultural job performance 5

Ch. 3 Cross-cultural performance survey 15

Ch. 4 Conclusions and recommendations 39

App. A Survey population and sample 49

App. B Survey instrument 55

App. C Survey items grouped by scale 65

App. D Summary statistics 69

App. E Survey results 71

App. F Regression results 141

App. G Open-ended comment themes 179

References 181

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