Cross-Cultural Work Groups

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Overview

How can culture influence the way a group operates? What happens when members of different cultural groups interact in a common work group? What impact do relationships among different cultural groups in society at large have on intra- and intergroup relationships within organizations? What management practices promote effective cross-cultural work groups? This volume, the tenth in a series of books growing out of the Claremont Symposium on Applied Social Psychology, pulls together research from several disciplines and presents the most recent findings available on cross-cultural work groups.
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Product Details

Meet the Author

Stuart Oskamp (Ph.D., Stanford University) has focused his research interests in the areas of attitudes and attitude change, applied social psychology, behavioral aspects of energy and resource conservation, and social issues and public policy. His books include Attitudes and Opinions and Applied Social Psychology. He has been elected a member of the American Psychological Association (APA) Council of Representatives and President of the Society for the Psychological Study of Social Issues (SPSSI) and of the APA Division of Population and Environmental Psychology. He has also served as editor of the Journal of Social Issues and of the Applied Social Psychology Annual. Since 1984 he has organized the Claremont Symposium on Applied Social Psychology and co-edited the resulting annual volume published for many years by Sage Publications and now published by Erlbaum.

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Table of Contents

1 Cross-Cultural Work Groups: An Overview 1
Pt. I Cultural Group Interactions in Organizations
2 Individual and Group Relations in Plural Societies 17
3 Change and Continuity in Organizations: Assessing Intergroup Relations 36
Pt. II Interpersonal Interactions Within Cross-Cultural Groups
4 Societal Values, Social Interpretation, and Multinational Teams 61
5 Majority and Minority Perspectives on Cross-Cultural Interactions 90
6 Self and Other: "Face" and Work Group Dynamics 113
7 Cross-Cultural Barriers to Effective Communication in Aviation 134
Pt. III Management of Cross-Cultural Groups
8 International and Intranational Diversity 163
9 Cross-Cultural Socialization of Asian Employees in U.S. Organizations 186
10 The Effects of Culture on Mentoring Relationships: A Developmental Model 212
11 Managerial Leadership in the United States and Mexico: Distant Neighbors or Close Cousins? 234
Author Index 265
Subject Index 273
About the Contributors 283
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