Cross- Functional Teams: Working with Allies, Enemies, and Other Strangers / Edition 2

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Overview

"One of our retail divisions was in a great deal of difficulty and running in the red for some time. Needing to get everyone focused and working as a supportive team in a short period of time, we asked Glenn Parker to help. Through his effort and expertise, and the ideas presented in Cross-Functional Teams, we were able to attain functionality in a remarkable short period of time. This division went on to experience phenomenally profitable growth. I credit Glenn for this."
— Michael Zaccaro, vice chairman, Phillips-Van Heusen Company

"Being successful in today's fast-paced global business environment requires many divisions and departments to work collaboratively on teams. Cross-Functional Teams by Glenn Parker provides a very real perspective and actual solutions for integrated teams to enssure that the best talent, experience, and ideas are applied to meet the business needs. From my personal experience, his ideas and solutions work."
— Peter B. Corr, senior vice-president, Science and Technology, Pfizer, Inc.

"If you are truly committed to making real teamwork a part of your company's culture, this is a must read. Glenn Parker leads the reader initially to an awakening and then to the ultimate conclusion that cross-functional teams are essential to maximizing your organization's effectiveness. This book provides a detailed roadmap first to diagnosis and then to directing a journey to greater performance. I am now a convert."
— Robert Bitterman, president, Dermik Laboratories

"Parker's book fills an important void in the world of team performance. It is loaded with practical examples from many different situations that can help anyone strengthen cross-functional teaming efforts."— Jon Katzenbach, senior partner, Katzenbach Partners, and coauthor, The Wisdom of Teams

"This book will be valuable in many ways to people leading or supporting cross-functional teams in many industries. And it will be valuable to those industries through its use in the college classroom. With increasing emphasis on teaming skills in engineering, accounting, marketing, and other disciplines, exposure to the contents of this book will build the pool of talent that companies can tap when they hire those graduates."
— Michael Beyerlein, director, Center for the Study of Work Teams, University of North Texas

In the only book to focus exclusively on cross-functional teams, Parker offers a no-nonsense, practical approach to what works and what doesn't in cross-functional teams, presenting case studies from such corporate giants as Motorola, 3M, Honeywell, and Chrysler. Approx.

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Editorial Reviews

Barbara Jacobs
The old maxim that politics makes for strange bedfellows has proved true over the years, and today's workers will agree that business does the same. Consultant Parker probes the nature of corporate groups today; examines their inner workings, successes, and failures; and explains why cross-functional--that is, members from different departments--can influence company products, performance, and profits. Despite its heavy-sounding title, the book is easy to read. Parker cites the usual stellar array of admired corporations, from Federal Express to Xerox, to make his point, and tries to expunge the jargon of the day from his language. A readily accessible guide to get people working together.
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Product Details

  • ISBN-13: 9780787960858
  • Publisher: Wiley
  • Publication date: 12/12/2002
  • Series: The Jossey-Bass Business and Management Series
  • Edition description: REV
  • Edition number: 2
  • Pages: 336
  • Sales rank: 1,282,383
  • Product dimensions: 6.46 (w) x 9.17 (h) x 1.07 (d)

Meet the Author

Glenn M. Parker is a consultant and trainer who has helped create high-performance teams at Bristol-Myers Squibb, Phillips-Van Heusen, Telcordia Technologies, BOC Gases, and the U.S. Coast Guard. He is the author of numerous best-selling books and manuals on teams, including: Team Players and Teamwork (Jossey-Bass, 1990), Cross-Functional Teams: Working with Allies, Enemies and Other Strangers (Jossey-Bass, 1994), Cross-Functional Teams Toolkit (Jossey-Bass/Pfeiffer, 1997), and Team Depot: A Warehouse of 585 Tools to Reassess, Rejuvenate, and Rehabilitate Your Team (Jossey-Bass/Pfeiffer, 2002). He also coauthored Rewarding Teams: Lessons from the Trenches (Jossey-Bass, 2000) with Jerry McAdams and David Zielinski, and 50 Activities for Team Building (HRD Press, 1991).

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Table of Contents

Preface.

The Author.

1. The World of Cross-Functional Teams.

2. The Competitive Advantages of Cross-Functional Teams.

3. Overcoming Barriers and Obstacles to Teamwork.

4. Leading Cross-Functional Teams: It's a Tough Job!

5. Empowering Teams to Do the Job.

6. Setting Goals for Shared Commitments.

7. Building Bridges Outside the Team.

8. Appraising Teamwork and Team Members.

9. Team Pay for Team Play.

10. Learning as a Team Event.

11. Team Size: Small Is Beautiful.

12. The Team Working Together.

13. Management's Role in Building a Team-Based Organization.

14. Jump-Starting the Change to Cross-Functional Teams.

Resources for Cross-Functional Teamwork.

Fighting the Forces of Evil.

Case Study One: Creating the Climate for Cross-Functional Teams.

Case Study Two: A Virtual Cross-Functional Team Story.

Case Study Three: A Network of Cross-Functional.

Teams Responds to the 9/11 Crisis Case Study Four: A Permanent Cross-Functional.

Team in the Public Sector Survey of Cross-Functional Teamwork.

References.

Index.

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Sort by: Showing 1 Customer Reviews
  • Anonymous

    Posted September 3, 2004

    Great Book on Teams

    Glenn Parker's book is a must-read for individuals and organizations that have cross-functional teams or are considering implementing them. Practical advice and actual examples of successful cross-functional teams make this book an easy and enjoyable read. I highly recommend this book to those who are looking to improve organizational effectiveness through cross-functional teams.

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