Cruising Attitude: Tales of Crashpads, Crew Drama, and Crazy Passengers at 35,000 Feet

Cruising Attitude: Tales of Crashpads, Crew Drama, and Crazy Passengers at 35,000 Feet

3.7 67
by Heather Poole
     
 

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Flying the not-so-friendly skies...

In her more than fifteen years as an airline flight attendant, Heather Poole has seen it all. She's witnessed all manner of bad behavior at 35,000 feet and knows what it takes for a traveler to become the most hated passenger onboard. She's slept in flight attendant crashpads in "Crew Gardens," Queens—sharing small

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Overview

Flying the not-so-friendly skies...

In her more than fifteen years as an airline flight attendant, Heather Poole has seen it all. She's witnessed all manner of bad behavior at 35,000 feet and knows what it takes for a traveler to become the most hated passenger onboard. She's slept in flight attendant crashpads in "Crew Gardens," Queens—sharing small bedrooms crammed with bunk beds with a parade of attractive women who come and go at all hours, prompting suspicious neighbors to jump to the very worst conclusions. She's watched passengers and coworkers alike escorted off the planes by police. She can tell you why it's a bad idea to fall for a pilot but can be a very good one (in her case) to date a business-class passenger. Heather knows everything about flying in a post-9/11 world—and she knows what goes on behind the scenes, things the passengers would never dream.

Heather's true stories in Cruising Attitude are surprising, hilarious, sometimes outrageously incredible—the very juiciest of "galley gossip" delightfully intermingled with the eye-opening, unforgettable chronicle of her fascinating life in the sky.

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Editorial Reviews

Publishers Weekly
Much more goes into being a flight attendant than most people think and Poole, a flight attendant and popular blogger, gives readers the hilarious nitty-gritty details of a life spent in the sky. Starting out at the now defunct charter airline Sun Jet after college, Poole never considered being a flight attendant as a career option. But at her mother’s urging, she applied to a major airline, was hired, and has worked steadily ever since, surviving the rigorous training camp run with military precision (one false step could send you packing) and soon found herself at her first cabin service. Equally fascinating are Poole’s tales of what happens in the hours between flights, particularly in the cramped apartments known as “crash pads” that are more akin to dormitories than real living spaces, where the houses’ rosters are constantly in flux. Based out of New York, Poole describes a series of hilariously unappealing “pads” in Queens—chosen because of its proximity to JFK, LaGuardia, and Newark airports—and her fellow flight attendants, not to mention their often unscrupulous landlords. The snapshots of testy—or downright bizarre—travelers’ exploits ring particularly true because Poole doesn’t inundate the reader with so many that they all blur together. Whether you’re a frequent or once-a-year flier, there’s something for everyone in this witty tell-all. (Mar.)
Washington Post
“Fun airplane reading.”
Los Angeles Times
“Heather Poole is the fly-and-tell queen of the skies.”
Huffington Post
“A charming and funny insider’s account of life and work in the not-always-friendly skies.”
Booklist
“[An] insider’s perspective on the friendly skies . . . [an] entertaining, gonzo account.”
People
“A veteran flight attendant’s hilarious take on what really happens behind the scenes at 35,000 feet.”
Denver Post
“Poole knows what her readers want[:] juicy tidbits about celebrities (she delivers, with no names but sometimes enough description that you can figure it out), to know if flight attendants ever date passengers (yes) and the dirt on whether pilots are as skeezy as they sometimes seem (yes and no).”
People Magazine
"A veteran flight attendant’s hilarious take on what really happens behind the scenes at 35,000 feet."

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Product Details

ISBN-13:
9780061986468
Publisher:
HarperCollins Publishers
Publication date:
03/06/2012
Pages:
272
Sales rank:
122,158
Product dimensions:
5.30(w) x 7.90(h) x 0.80(d)

Videos

Meet the Author

Heather Poole has been published in The Best Women's Travel Writing 2010. Her regular online column, "Galley Gossip: Confessions from the Jumpseat with Heather Poole," has received more than two million views and is featured on AOL's award-winning travel website, Gadling.com.

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Cruising Attitude 3.8 out of 5 based on 0 ratings. 65 reviews.
Heart2Heart More than 1 year ago
Take a behind the scenes look at flying the friendly skies! I'm sure most of you have flown before and have had the opportunity at sometime to interact with a flight attendant. I think there are quite a few details we, as passengers, never consider when flying and that's just how hard of a job, flight attendants actually have. It takes more than a nicely dressed attendant who smiles graciously as you enter and sets about to make sure your flight is enjoyable. In the book, Cruising Attitude by Heather Poole, a reader is taken on a behind the scenes tour of what it takes to make it to a flight attendant. From the long and grueling training most don't pass, to the crazy stories of some of the things passengers expect while flying. Not to mention just where do they go in between flights, what happens when flights are delayed and what are some of the perks about being a flight attendant. Heather Poole has been a flight attendant for various airline companies in the past fifteen years and has seen it all. Things we would never think about but that people have tried, done and some have been arrested for. She shares some celebrity encounters without mentioning the names of just how some use their status and some are strictly just like us as passengers. I think for me the most unusual story is that flight attendants don't get paid until the plane leaves the gate, which means, when faced with delays, they aren't getting paid to hear our complaints. Another crazy story is one passenger who packed his deceased mother in a garment bag to get her to her final destination to avoid the exorbitant fees to have her shipped any other way. This book is packed with amazing and down-right shocking stories of just what a career in being a flight attendant really is like and for me, makes me appreciate what they do a whole lot more. Never will I see them the same after reading this great book. I received this book compliments of William Morrow, a division of Harper Collins Publishers for my honest review and LOVED it! This one rates a perfect 5 out of 5 stars in my opinion and look forward to sharing this one with my readers. If you're a frequent flyer or are just interested in what it takes to be a flight attendant, you'll definitely want to check this book out.
KrittersRamblings More than 1 year ago
Have you ever wanted to go behind the scenes on someone else's job? For some reason I love hearing what other people do and what they love and hate about their job. I am not quite tall enough to be a flight attendant, but I am intrigued by the lifestyle of their job. This book was the perfect read to hear the ins and outs, the positives and the negatives to this unique job. As a flight attendant Heather Poole has experienced a far share of the crazies - from celebrities to your average person crazy! Her format to the book, going chronologically and even by subject matter was entertaining and easy to follow. She didn't a great job of sharing stories without throwing anyone under the bus, I didn't mind the vague details when it came to names of people, places or the airline carrier. It didn't affect the hilarious stories that she shared. What can happen 35,000 feet in the air? After reading this book, anything! I would recommend this book to those who travel constantly for a living or those who only travel every so often, each of us can find the humor in the customer service situations that she is thrust into on a daily basis.
Anonymous More than 1 year ago
Interesting information. The world of airline crews is crazy! Book was written "just okay" but the intrigue kept me going.
Anonymous More than 1 year ago
Heather should stick to her day job. Her writing style targets the average intelligence of a 10 year old. The in-flight magazine is more interesting than this book.
Anonymous More than 1 year ago
Great read!!
Trishinomaha More than 1 year ago
This book was a lot of fun - which is why I think the author wrote it. Not great literature but still a fun look behind the curtain if you fly a lot. I give it a thumbs up!
alexia561 More than 1 year ago
While I'm not usually a fan of memoirs or non-fiction, this one sounded intriguing enough to give it a try. And it didn't hurt that I once considered becoming a flight attendant. Never got past picking up an application, but Heather walked me through the entire process and showed me what I missed! Really enjoyed this book as reading it was like hanging out with a friend. A very funny friend. With a very interesting life. It was more a conversation than a dry recital of her experiences, which made this a fun read! While I knew that flight attendants were more than the glorified waitresses that comedians make fun of, I had no idea just how intense their training was or how difficult their schedules actually were. I know that I'll never look at a flight attendant the same way ever again, and I have a new-found respect for them! But what's really cool about this book is that Heather makes her job sound fun! Despite the crazy passengers and exhausting schedule and the difficulty in maintaining relationships, it still sounds like an amazing adventure! So glad that she pulled back the galley curtain to give us a glimpse into her world, as it's a wild, wacky ride!
fabioc More than 1 year ago
The idea sounds great but the execution is very poor. Well, the writing style does read like gossips exchanged among attendants by the galley. Mindless.
Navy-P-2-Flyer More than 1 year ago
Great read, Provides insight and behind the scenes adventures in the life of a Professional Flight Attendent. Ms. Poole delivers humor and laugh out loud examples of how crazy the airlne business is with customers demanding everything imaginable, from the insane to the ridiculous. Reading this book while on a plane actually intensifies the background information in more. She is a good writer with skills in communication and engaging the reader that many other writers should take note.
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Everything you wanted to know and didn't want to know about air travel, Heather Poole tells it straight with insight, heart and humor. This book will make you re-think the reality that is air travel and make you be a lot nicer to those who serve us in the skies. I know I will.
Anonymous More than 1 year ago
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Mystery_Rdr More than 1 year ago
Decades ago, I read "Coffee, Tea, or Me" when I was in the travel industry. When I saw "Cruising Attitude" I knew I had to find out what's been happening in the friendly skies. Poole's book is fun, sometimes upsetting at the way Flight Attendants are treated by passengers, and eye-opening as to their work schedule and what happens on short flights (they have to pack their own lunch!). A good, quick read if you travel, plan to travel, or just want to understand the airline industry today.
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Anonymous More than 1 year ago
I would not call this great literature, but fun and informative. I never realized training for flight attendants was so demanding and that person serving you a cola was so highly educated. This is a compilation of a real persons experiences told by the real person. She is smart and witty. Maybe you are fortunate enough to have a friend who is just great to be around. This book will remind you of that friend and will make you feel like you are having a fun lunch together as she tells one amusing story after another. She uses her own voice. I gave it 3 stars because it is just a light fun read and not The Hotel on the Corner of Bitter and Sweet.
Anonymous More than 1 year ago
Anonymous More than 1 year ago
I enjoyed seeing the not-so-glamorous side of being a flight attendant. I'll never look at them the same way.
Anonymous More than 1 year ago
A good read but repetative at times!
Anonymous More than 1 year ago
Anonymous More than 1 year ago
I really enjoyed this look at a flight attendant's life. My son was a pilot with a major airline, so I'm familiar with that side of the cockpit. Looking at things from the other side was a treat! I'm one of those people who say, "I always wanted to be a flight attendant!" Instead I became a nurse, and the similarity between the two professions in taking care of the nice and not so nice public is interesting. For me, the book had a nice pace, and kept me on my toes trying to guess the names of the celebrity passengers! I would recommend this book as a nice enjoyable read.
Anonymous More than 1 year ago
Anonymous More than 1 year ago