Crystal Reports XI Official Guide


Business Objects Press crafted this book to grow with you, providing the reference material you need as you move toward software proficiency and use of more advanced features. Crystal Reports XI Official Guide is the only book on Crystal Reports you'll need.
  • Create and publish professional quality reports against the gamut of datasources, including relational and OLAP databases, Business Objects Universes, SAP BW, SAP R3, PeopleSoft, Siebal, ...
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Crystal Reports XI Official Guide

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Business Objects Press crafted this book to grow with you, providing the reference material you need as you move toward software proficiency and use of more advanced features. Crystal Reports XI Official Guide is the only book on Crystal Reports you'll need.
  • Create and publish professional quality reports against the gamut of datasources, including relational and OLAP databases, Business Objects Universes, SAP BW, SAP R3, PeopleSoft, Siebal, JavaBeans, .NET/COM objects, web logs, XML, and many more.
  • Learn new XI features, including dynamic and cascading parameters, drag-and-drop charting and cross-tabs, the Crystal Reports workbench, and parameterized control over Top N reports.
  • Follow step-by-step samples, exercises, and real-world tips and tricks provided for learning advanced features such as subreports, hierarchical grouping, formula creation, external hyperlinking, and formatting.
  • Discover all the options for distributing your Crystal Reports, including the new Crystal Reports Server XI, BusinessObjects Enterprise XI, and the Crystal Reports programming components.
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Product Details

  • ISBN-13: 9780672329173
  • Publisher: Sams
  • Publication date: 11/15/2006
  • Series: Business Objects Press Series
  • Pages: 960
  • Sales rank: 820,103
  • Product dimensions: 6.92 (w) x 9.02 (h) x 1.94 (d)

Meet the Author

About the Lead Author


Neil FitzGerald has recently founded Longtop International (, a global sourcing firm specializing in Business Intelligence (BI) and Enterprise Reporting solutions for firms around the globe. With major onshore offices in Canada and the U.S., and almost 700 offshore engineers in China, Longtop can provide world-class reporting and BI solutions and content creation for unbeatable value to clients around the world. Before founding Longtop, Neil combined his bachelor’s degree in computer science from Queen’s University in Kingston, Canada and his MBA from the Ivey School of Business at the University of Western Ontario with his more than 8 years of experience at Business Objects in a variety of senior roles to help provide information solutions to Fortune 500 companies across North America. He has cumulatively spent more than 11 years in the Information Delivery domain, and is available for onsite or remote consulting. Neil can be contacted at

About the Contributing Authors


James Edkins is a senior presales consultant for Business Objects. He holds a bachelor’s degree in information technology and a post graduate diploma in marketing management. He has been in the information technology sector for more than 11 years and has experience working with Fortune 500 companies in an ERP, product development, and business intelligence capacity.


Annette Jonker has worked as a consultant helping customers implement Business Objects since 1995. During this time, she has had the privilege of working for Business Objects for six years, starting as an AssociateConsultant and working her way up to Regional Resource Manager. Annette left Business Objects in 2003 and partnered with Monica Allen to start a consulting firm, Innovative Business Solutions, LLC ( where she continues to help customers deploy Business Objects throughout their organizations. When not working, sleeping or eating, Annette spends her time training for triathlons.


Michael Voloshko is a senior pre-sales consultant for the financial services team at Business Objects. Michael has been with Business Objects for six years and is based in New York City.

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Read an Excerpt


It is fitting that the first book published by Business Objects Press, the new publishing partnership between Business Objects and Pearson Technology Group, is one of the most comprehensive guides ever published on Business Objects Crystal Reports. Crystal Reports XI Official Guide represents the high quality and usability that will be the standard for Business Objects Press books.

Fostering the creation and distribution of such high-quality books for the Business Objects community is the mission of Business Objects Press. Business Objects Press will ensure the broadest access to an official line of technical, training, and business titles, including the most helpful, accurate, and timely support books for Business Objects tools, technologies, and platforms.

Our partner, the Pearson Technology Group, is one of the top publishers in the world. By partnering with Pearson, we can ensure the highest-quality standards and the greatest accessibility for our books. Pearson products are available in virtually every retail distribution outlet worldwide, ensuring that our customers have access to the titles they need, no matter where in the world they reside.

Another important goal at Business Objects Press is to find the brightest business intelligence experts in the industry and help them through the publishing process, which in turn will help Business Objects end users and consultants better understand our products and be more successful using them.

Meanwhile, enjoy Crystal Reports XI Official Guide, the ultimate Crystal Reports XI reference guide. The authors have created a highly readable text that leads you step-by-step through acomprehensive set of tasks, from basic report design to customizing the Crystal Reports Viewers and web-based report distribution using BusinessObjects Enterprise and Crystal Reports Server. It also offers an excellent overview and tips on key concepts and features, which can save you time in planning your projects and help you avoid pitfalls. Crystal Reports XI Official Guide is appropriate for users at both public and private organizations of every size.

When you finish reading Crystal Reports XI Official Guide, keep it close by to ensure you maximize the value and minimize the effort of every Crystal Reports project, while continuing to build the skills and experience you need to increase the benefits of business intelligence at your organization.

—Dan Klein
Vice President, Global Education, Business Objects

© Copyright Pearson Education. All rights reserved.

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Table of Contents


1 Creating and Designing Basic Reports

2 Selecting and Grouping Data

3 Filtering, Sorting, and Summarizing Data

4 Understanding and Implementing Formulas

5 Implementing Parameters for Dynamic Reporting

6 Fundamentals of Report Formatting

7 Working with Report Sections

8 Visualizing Your Data withCharts and Maps

9 Custom Formatting Techniques

10 Using Cross-Tabs for Summarized Reporting

11 Using Record Selections and Alerts for Interactive Reporting

12 Using Subreports for Advanced Reports

13 Using Formulas and Custom Functions

14 Designing Effective Report Templates

15 Additional Data Sources for Crystal Reports

16 Formatting Multidimensional Reporting Against OLAP Data

17 Introduction to the BusinessObjects XI Repository

18 Using a Semantic Layer—Business Views and Universes

19 Creating OLAP Intelligence Reports

20 Introduction to Web Intelligence

21 Using Reports Explorer for Ad Hoc Web Reporting and

Microsoft Integration

22 Introduction to Crystal Reports Server

23 Introduction to BusinessObjects Enterprise

24 Using InfoView

25 BusinessObjects Enterprise Architecture

26 Planning Considerations When Deploying BusinessObjects Enterprise

27 Administering and Configuring BusinessObjects Enterprise

28 Java Reporting Components

29 Crystal Reports .NET Components

30 Using the BusinessObjects Enterprise APIs

31 Using the Web Components

32 Using the Web Service’s SDK

33 BusinessObjects Enterprise—Customizing the Crystal Reports Viewers

34 Crystal Report Modification and Creation APIs

35 COM Reporting Components

36 Deploying BusinessObjectsEnterprise in a Complex

Network Environment

A Using SQL Queries in Crystal Reports



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