Cultural Diversity in the Workplace: Issues and Strategies / Edition 1

Cultural Diversity in the Workplace: Issues and Strategies / Edition 1

by George Henderson
     
 

ISBN-10: 0275950956

ISBN-13: 9780275950958

Pub. Date: 08/30/1994

Publisher: ABC-CLIO, Incorporated

All CEOs, managers, supervisors, training professionals, and educators must be able to effectively recruit, train, manage, and promote a culturally diverse work force. Unfortunately, few of them have been adequately trained to do so. Effective management of diversity is good business. It takes effective communication, conflict resolution, and the creation of an

Overview

All CEOs, managers, supervisors, training professionals, and educators must be able to effectively recruit, train, manage, and promote a culturally diverse work force. Unfortunately, few of them have been adequately trained to do so. Effective management of diversity is good business. It takes effective communication, conflict resolution, and the creation of an inclusive organizational culture to succeed. This comprehensive book helps administrators better understand the problems they face--and how to deal with them--by dispelling the myths and facing the realities of cultural diversity.

Product Details

ISBN-13:
9780275950958
Publisher:
ABC-CLIO, Incorporated
Publication date:
08/30/1994
Edition description:
New Edition
Pages:
284
Product dimensions:
6.14(w) x 9.21(h) x 0.60(d)
Lexile:
1250L (what's this?)

Table of Contents

Preface

People

Introduction

Ethnic Minorities

Women

Older Workers

Workers with Disabilities

Foreign Workers

Workplace Issues and Interventions

Barriers to Cultural Diversity

Communication in Organizations

Words that Hurt

Cross-Cultural Conflict

Epilogue

References

Appendix A: Answers to the Sexual Harassment Quiz

Appendix B: Interpretation of Behavior Style Questionnaire

Index

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